ABOUT THE OFFICE
The Business Permits and Licensing Office implements all directives and policies of the local government pertaining to the operational activity of all kinds of businesses in the city.
The office is authorized to issue permits and licenses related to business operations and closures of delinquent establishments.
Office or Division: |
Business Permits and Licensing Department (BPLD) |
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Classification: |
Simple |
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Type of Transaction: |
G2B â Government to Business |
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Who may avail: |
Business Permits Applicant (New and Renewal) |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Duly accomplished and notarized application form. |
- Business Permits and Licensing Department (BPLD) |
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FOR NEW BUSINESS: |
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2. Original and photo copies of the following: |
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2.1 Barangay Clearance (current year) |
- Designated Barangays/Integrated in Tax Order of Payment (TOP) |
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2.2 Business Name Registration 2.2.1 Department of Trade and Industry(DTI) for single proprietorship, 2.2.2 Securities and Exchange Commission (SEC), Registration For Corporation and Partnership, 2.2.3 Cooperative Development Authority (CDA) for Cooperatives. |
- Department of Trade and Industry (DTI) for Single Proprietorship - Securities and Exchange Commission (SEC) for Corporation and Partnership - Cooperative Development Authority (CDA) for Cooperatives. |
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2.3 Lease Contract if place of the business is rented and must indicate area utilized. Lessor must have a Mayorâs Permit (copy of MP must be attached). Proof of ownership if place of business is owned: (TCT and Tax Declaration). Certification of No-objection from Building Administration if place of business is located at condominiums and other high-rise building, Contract to Sell if unit is owned. |
- Lessors / Taxpayers / Applicants / Building Administrators |
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2.4 Community Tax Certificate (current year) |
- Treasury License Division/Integrated in Tax Order of Payment (TOP) |
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2.5 Photo copy of Building Permit and/ or Occupancy Permit issued by the Building Official. |
- Engineering Department |
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2.6 Two (2) pictures of establishment showing left and right neighbors and the other one showing the interior of establishment). |
- Taxpayers/Applicants |
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2.7 Fire Safety Inspection Certificate (FSIC) from the BFP before release of the Mayorâs Permit. |
- Bureau of Fire Protection/Integrated in Tax Order of Payment (TOP) |
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2.8 Comprehensive General Liability (CGL) Insurance if warranted. |
- Insurance Company |
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2.9 Two (2) valid I.D.s of business owner/ corporate president or any official as well as an authorization letter. |
- Taxpayers/Applicants |
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2.10 Memorandum of Agreement (MOA) for regulated businesses, amusement and gaming establishments and others. |
- Business Permits and Licensing Department (BPLD) |
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2.11 Locational Clearance (zoning clearance) for businesses with an area of 15 sq. m. and above and located at residential streets and also warehouse and gasoline stations. |
- City Planning and Development Department (Zoning) |
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2.12 Certification from the Welfareville Commission (WELCOM) and Waiver of No- opposition for businesses situated within the Welfareville Compound, Addition Hills. |
- City Planning and Development Department (Zoning) |
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FOR BUSINESS RENEWAL: |
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2. Original and photo copies of the following: |
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2.1 Barangay Clearance (current year) |
- Designated Barangays/Integrated in Tax Order of Payment (TOP) |
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2.2 Previous year Mayorâs Permit and Official Receipts (O.R.) |
- Taxpayers / Applicants |
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2.3 Community Tax Certificate (current year) |
- Treasury License Division/Integrated in Tax Order of Payment (TOP) |
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2.4. Previous yearâs Audited Financial Statements, Income Tax Returns and latest Quarterly or Monthly VAT Returns (Jan-Dec) |
- From Bureau of Internal Audit (BIR) Taxpayers / Applicants |
2.5 Updated Fire Safety Inspection Certificate (FSIC) issued by the BFP before release of the Mayorâs Permit. |
- Bureau of Fire Protection/ Integrated in Tax Order of Payment (TOP) |
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2.6 Comprehensive General Liability (CGL) Insurance if warranted. |
- Insurance Company |
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2.7 Two (2) valid I.D.s of business owner/ corporate president or any official as well as an authorization letter. |
- Business Permits and Licensing Department (BPLD) |
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2.8 Memorandum of Agreement (MOA) for regulated businesses, amusement and gaming establishments and others. |
- Business Permits and Licensing Department (BPLD) |
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2.9 SEC Certificate of No. Derogatory Record |
- Securities and Exchange Commission (SEC) |
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2.10 Certification from the Welfareville Commission (WELCOM) and Waiver of No-opposition for businesses situated within the Welfareville Compound, Addition Hills. |
- Welfareville Commission (WELCOM) |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. File the required application together with the complete requirements for assessment and Tax Order of Payment (TOP) billing |
1.1 BPLD â OD will receive and assess the submitted documents. |
Notarial fee of application form P 50.00 |
5 minutes |
Officer of the Day (OD) from Monday â Friday: Luis Canonizado Jr.; Reynaldo Eito Jr.; Rene Gonzales; William Ramos; Francis Albert Regala; Genaro Acosta; Robert Torres; Leland Ramos; Reginald Red; Angelo Ray Puga; Ricardo Caparas, Raul Oladive; Alfred Jaucian; Fernando Leal; Rhoneil Martinez |
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Reviewers from Monday â Friday: Mark Anthony Sulayao; Neptali Pedro; Rene Mari Gloria; Henry Consulta; Roldan Lim; Aristotle Gatdula |
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Approval of both application form and the TOP: Antonio Dolovino; Eleonor Pedro; Carol Santos |
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Computer Encoders in charge of the TOP billing / Mayorâs Permit printing: Carol Santos; Luzviminda Lagamayo; Ma. Christine Joy De Leon; Mariel Owete; Jhoana May Tabile |
2. Proceed to the Treasury Department |
2.1 Treasury Department cashier receives payment. Official receipt will be issued to the client. |
Fees based on the City Revenue Code; Fire Fees: 15% of all fees charged by LGU in granting permits or licenses BUT IN NO CASE SHALL BE LOWER THAN P500.00 |
10 minutes |
Treasury Department |
3. Present the TOP, O.R., the Fire Fee O.R. and also the FSIC to claim the Mayorâs Permit |
3.1 The BPLD staff check official receipts and issue Mayorâs Permit. |
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5 minutes |
Approval and sole signatory of the Mayorâs Permit is the BPLD Chief, CATHERINE DE LEON-ARCE Releasing of approved Mayorâs Permit, Business Plate & Sticker Record Section: Teresa Valerio; Brigida Rodriguez; Cristina Del Corro; Valentino Principe; Gary Fabros |
TOTAL |
Lower than P550.00 |
20 minutes |
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Office or Division: |
Business Permits and Licensing Department (BPLD) |
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Classification: |
Simple |
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Type of Transaction: |
G2C â Government to Public |
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Who may avail: |
Employable Sector/Hired Workers of the city |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Duly accomplished and notarized application form. |
- Business Permits and Licensing Department (BPLD) |
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- Mandaluyong City Police Clearance - Mandaluyong City Health Certificate |
- Mandaluyong City Police - Mandaluyong City Health Department |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Fill-up application form, notarized with attached police clearance and health certificate. |
1.1 BPLD staff will receive and assess submitted documents. |
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1 minute |
Eleonor Pedro; Miraflor De Leon; Jocelyn Manalang, Ferrie Anne Villamor; Grace Vidallo |
2. Pay the Mayorâs Permit fee at the Treasurerâs Office |
2.1 Treasury Department cashier receives payment. Official receipt will be issued to the client. |
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1 minute |
Treasury Department |
3. Mayorâs Permit is released by the BPLD officer-in-charge |
3.1 The BPLD staff check official receipts and issue Mayorâs Permit. |
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1 minute |
Officer-In-Charge |
TOTAL |
None |
3 minutes |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8535-7357 (02) 8532-4437 connecting to all Departments Email: bplo@mandaluyong.gov.ph |
How feedbacks are processed |
Send to the Receiving Officer and forwarded to MS. CATHERINE DE LEON-ARCE |
How to file a complaint |
Write a letter of complaint letter address to: MS. CATHERINE DE LEON-ARCE Head, Business Permits and Licensing Department |
How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |