ABOUT THE OFFICE
The City Administrator’s Office is a proactive, efficient and effective administrative department supporting the City Mayor in planning, organizing, directing, staffing, controlling, implementing and executing laws, rules, regulations, policies, programs and projects of the City Government.
Provision of Mayor’s Clearance for the purpose of: Firearm; application for PNP, AFP, BFP and Coast Guard; Local Employment; Travel Abroad; Identification and for Certificate to Marry and AFP Officer.
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Office or Division: |
Office of the City Administrator’s |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); and Government to Government (G2G). |
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Who may avail: |
All |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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- Fiscal Clearance - Court Clerance - Police Clearance - Community Tax Certificate/Cedula |
- Fiscal’s Office - Clerk of Court - PNP Mandaluyong - License Taxes and Fees Division, Office of the City Treasurer |
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- Police Clearance - Community Tax Certificate/Cedula |
- PNP Mandaluyong - License Taxes and Fees Division, Office of the City Treasurer |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Submit required document to Admin. Officer. |
1.1 The Admin. Officer will review the request for Mayor’s Clearance |
• Firearm ₱150.00 • PNP, AFP, Coast Guard and BFP ₱10.00 • Local Employment ₱10.00 • Travel Abroad ₱10.00 • Identification ₱10.00 • Certificate to Marry an AFP Officer ₱10.00 |
10 minutes |
Ms. Jeffrey Sison; RJ Concepcion; Nonie Alipio; Fernando Torres; Joey Abrigo |
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2. Undergo brief interview conducted by Admin. Officer |
2.1 The Admin. Officer will interview the client for the purpose or request |
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3. Pay the fees and present the official receipt to the Admin Officer |
3.1 The official receipt will be checked by the Admin Officer and will prepare the pertinent Mayor’s Clearance |
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4. Releasing. Check Mayor’s Clearance for possible correction |
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TOTAL |
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10 minutes |
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Provision of Endorsement Letter for citizens looking for job.
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Office or Division: |
Office of the City Administrator’s |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
All Job Seeker |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Resume/Biodata |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Submit required document to Admin. Officer. |
1.1 The Admin. Officer will review the request. |
This service is FREE of charge |
5 minutes |
Jeffrey Sison |
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2. Undergo brief interview conducted by Admin. Officer |
2.1 The Admin. Officer will interview the client for the purpose or request |
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3. Claim Endorsement |
3.1 The Admin Officer will issue Endorse- ment Letter |
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TOTAL |
None |
5 minutes |
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Provision of Permit for lefleting, marketing and sampling in the City of Mandaluyong.
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Office or Division: |
Office of the City Administrator’s |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); Government to Business (G2B); and Government to Government (G2G). |
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Who may avail: |
All |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Request Letter |
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2. Supporting Documents |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Submit required document to Admin. Officer. |
1.1 The Admin. Officer will review the request. |
This service is FREE of charge |
Within the day |
RJ Concepcion |
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2. Undergo brief interview conducted by Admin. Officer |
2.1 The Admin. Officer will interview the client for the purpose or request |
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3. Claim Permit |
3.1 The Admin Officer will issue Permit once all documents were reviewed and validated |
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TOTAL |
None |
1 day |
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Provision of Permit for the use of street for parade purposes.
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Office or Division: |
Office of the City Administrator’s |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); Government to Business (G2B); and Government to Government (G2G). |
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Who may avail: |
All |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Request Letter |
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2. Supporting Documents |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Submit required document to Admin. Officer. |
1.1 The Admin. Officer will review the request. |
This service is FREE of charge |
Within the day |
RJ Concepcion |
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2. Undergo brief interview conducted by Admin. Officer |
2.1 The Admin. Officer will interview the client for the purpose or request |
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3. Claim Permit |
3.1 The Admin Officer will issue Permit once all documents were reviewed and validated |
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TOTAL |
None |
1 day |
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Provision of permit to use space/area for marketing and other purposes within the city.
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Office or Division: |
Office of the City Administrator’s |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); Government to Business (G2B); and Government to Government (G2G). |
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Who may avail: |
All |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Request Letter |
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2. Supporting Documents |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Submit required document to Admin. Officer. |
1.1 The Admin Officer will review the request. |
This service is FREE of charge |
Within the day |
RJ Concepcion |
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2. Undergo brief interview conducted by Admin. Officer |
2.1 The Admin. Officer will interview the client for the purpose or request |
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3. Claim Permit |
3.1 The Admin Officer will issue Permit once all documents were reviewed and validated |
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TOTAL |
None |
1 day |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8534-8970 (02) 8532-5001 connecting to all Departments |
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How feedbacks are processed |
Send to the Receiving Officer and forwarded to MR. ERNESTO VICTORINO |
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How to file a complaint |
Write a letter of complaint letter address to: MR. ERNESTO VICTORINO City Adminsitrator |
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How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |