ABOUT THE OFFICE
The City Registry Office is responsible for the civil registration program of the City of Mandaluyong pursuant to the Civil Registry Law, the Civil Code and other pertinent laws issued to implement them.
1. ISSUANCE OF CERTIFIED COPY OF CIVIL REGISTRY DOCUMENTS (Birth, Marriage, Death)
Office or Division: |
City Civil Registry Department |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Citizens who were born (Certificate of Live Birth) and married (Certificate of Marriage) in the City of Mandaluyong; and citizens whose relatives died in Mandaluyong City . |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Principal/Owner Government Issued Identification Card Representative - Authorization from the owner being Represented |
BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG |
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2. Government Issued Identification Card of the person being represented Photocopy) |
BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG |
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3. Government Issued Identification Card of the Representative |
BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Fill up small form found at the window (indicate if the documents being requested is registered late) and submit at windows 1-8 together with a valid ID or autho- rization letter ( if not the owner of the document with valid ID of both the requesting party and the authorized representative) |
1.1 Examine and or validate the ID and Autho- rization letter |
P50.00 |
5 minutes |
Birth
Eva Bautista Nancy TuaÃąo Armand Abear Gloria De Guz- man Ronaldo Baruela
Death Ma. Jhuneelyhn Caraan Erwin Erro Ronaldo CaÃąezo |
2. Secure Order of Payment |
2.1 Issuance of Order of Payment |
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3 minutes |
Marriage Section : Welming Porcalla |
3. Pay at Treasury windows located at the Ground Floor |
3.1 Retrieval of document being requested |
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10 minutes |
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4. Present the Official |
4.1 Release of document |
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2 minutes |
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Receipt to claim the |
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Certified True Copy |
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requested |
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TOTAL |
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20 minutes |
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2. REQUEST FOR LATE REGISTRATION OF BIRTH
Office or Division: |
City Civil Registry Department |
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Classification: |
Highly Technical |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Citizens who were born (Certificate of Live Birth) in the City of Mandaluyong |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Negative Results/Certification |
Philippine Statistics Authority (PSA) |
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2. Baptismal Certificate |
Church where baptized |
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3. Medical Records |
Hospitals |
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4. Voterâs Affidavit/Certification |
Comelec |
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5. School Records |
Schools where attended |
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6. SSS,GSIS, ITR, NBI |
SSS,GSIS, BIR, NBI |
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7. Driverâs License |
LTO |
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8. Barangay Clearance |
Barangay where residing |
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9. Sworn Statement of Mother (Notarized) |
Notary Public |
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10. Marriage Contract of parents, if married Affidavit of two disinterested persons |
PSA, Certified Copy (Local) |
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11. Representative |
Notary Public |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit the necessary requirements: |
1.1 Review the documents submitted if found, complete, stub will be given as to the date of the interview of parents, and or the child if of legal age. |
P40.00 Certified Copy
P10.00 Verification fee |
10 minutes |
Charity Magtalas Lorena Del Fierro |
1.2 After the interview, Order of payment will be issued . |
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Ten days (posting period) |
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2. Pay at the cashier and Present Official Receipt to the personnel in-charge |
2.1 Release the document (Birth certificate) |
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10 minutes |
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TOTAL |
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20 minutes & 10 days |
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3. REQUEST FOR OUTâOFâTOWN LATE REGISTRATION OF BIRTH
Office or Division: |
City Civil Registry Department |
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Classification: |
Highly Technical |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Residents of Mandaluyong who were born in the province. |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Negative Results/Certification |
Philippine Statistics Authority (PSA) |
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2. Baptismal Certificate |
Church where baptized |
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3. Medical Records |
Hospitals |
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4. Voterâs Affidavit/Certification |
Comelec |
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5. School Records |
Schools where attended |
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6. SSS,GSIS, ITR, NBI |
SSS,GSIS, BIR, NBI |
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7. Driverâs License |
LTO |
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8. Barangay Clearance |
Barangay where residing |
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9. Sworn Statement of Mother (Notarized) |
Notary Public |
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10. Marriage Contract of parents, if married Affidavit of two disinterested persons |
PSA, Certified Copy (Local) |
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11. Representative |
Notary Public |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit the necessary requirements: |
1.1 Review the documents submitted if found, complete, document will be sent to the province where the birth occurred. |
Depending on the Ordinance of the province concerned |
30 days Or depending on the reply of the concerned provinceâs city or local civil registrar. |
Ma. Jhuneelyhn Caraan |
1.2 Release the document (Birth certificate) |
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TOTAL |
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30 days |
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4. REQUEST FOR ISSUANCE OF MARRIAGE LICENSE
Office or Division: |
City Civil Registry Department |
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Classification: |
Highly Technical |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Bonafide residents of the City of Mandaluyong City |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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Birth Certificate or |
Applicantâs place of birth |
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Baptismal Certificate |
Church where baptized |
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Residence Certificate |
Treasury Dept.-Mandaluyong City |
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Barangay Clearance /Proof of Billing |
Barangay of residence; utility companies like MERALCO, MWC, Credit Card Companies |
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CENOMAR (Certificate of No Marriage) of both parties |
Philippine Statistics Authority (PSA) |
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2 pcs. 1 x 1 I.D. Pictures |
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If Annulled ( Certified True Copy of Decision, Finality, Decree of Absolute Nullity of Marriage, Cert. of Authenticity, Certificate of registration) |
Family Court where the decision was granted or Civil registry Office where the marriage was celebrated |
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Consent of Parents for 18-20 years old; Advice of Parents for Consent of Parents for 18-20 years old; 1. Advice of Parents for 21-24 years old; 2. Seminars Certificate |
Form from the Civil Registry Office |
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For Foreigners:
Legal Capacity (to be issued by their respective Embassy in the Philippines)
If Divorced , Divorce Certificate/Decree Passport, Original and Xerox |
to be issued by their respective Embassy in the Philippines)
Court that issued the Decree |
CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Present the necessary |
1.1 Evaluate the submitted documents, once found complete and in order, provide the applicants with the Marriage License Form |
P100.00 |
10 calendar |
Annie Chua |
requirements . |
Filing fee |
days |
Ronaldo Agpay |
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( posting |
Grace Vergara |
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period) |
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for the release |
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of the license . |
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2. Fill up Marriage |
2.1 After submission of the require- ments, and duly accomplished marriage license form, applicants will be given an order of payment |
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License Application |
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form and submit to |
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the staff in charge |
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3. Pay at the Cashier and submit O.R. to the personnel in charge |
3.1 Stub will be given for the Seminar and date of release of the license. |
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4. Attend the required seminar and submit the certificate of attendance . |
4.1 Release the license |
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TOTAL |
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5. REQUEST FOR LEGITIMATION OF BIRTH BY SUBSEQUENT MARRIAGE OF PARENTS
Office or Division: |
City Civil Registry Department |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Child born out of wedlock (IN THE City of Mandaluyong) and considered legitimate by fiction of law due to the subsequent marriage of his/her parents. |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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Authenticated Birth Certificate of the Child |
Philippine Statistics Authority |
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Authenticated Marriage Contract of par- ents |
Philippine Statistics Authority |
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Advisory on Marriages (CRS Form No. 5) |
Philippine Statistics Authority |
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Deed of Legitimation (notarized) |
Notary Public |
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Valid ID of both parents |
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If not acknowledged, or if the name of the father is not entered in the COLB Submit Proof of Filiation like SSS/GSIS, ITR. Phil- Health, Pag-IBIG Insurance Policy , Employment Record
Affidavit of Admission of Paternity Personal Appearance of both parents |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Present the necessary |
1.1 Review and evaluate the documents presented ; issue an Order of Payment |
P150.00 |
3 days |
Pericles |
requirements to the personnel in charge |
Acknowledgment |
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De Guzman |
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with the personal appearance of both parents with their valid IDs. |
P150.00 Legitimation
P50.00 |
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Fe Ancheta
Ma.Jhuneelyhn Caraan |
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Certification |
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Rowena Arcangel |
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P10.00 |
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Verification |
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P40.00 |
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Certified Copy |
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2. Pay at the Cashier and submit the Official receipt |
2.1 Register the Legal Instrument |
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3. Get the documents and forward to the Philippine Statistics Authority (PSA) |
3.1 Advise the applicants for the date of release |
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TOTAL |
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3 days |
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6. APPLICATION FOR R.A. 9255 ( AN ACT ALLOWING ILLEGITIMATE CHILDREN TO USE THE SURNAME OF THEIR FATHER.
Office or Division: |
City Civil Registry Department |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Children born in the City of Mandaluyong whose parents are not married, but would like to use the surname of their father.. |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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Authenticated Birth Certificate of the Child |
Philippine Statistics Authority |
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Affidavit to Use the Surname of the Father (To be executed by the mother if the child is 0-6 years old; by the child himself with attestation of the mother if 7-17 years old and by the child himself if of age, 18 and above. If not acknowledged, or if the name of the father is not entered in the COLB Submit |
Notary Public |
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Proof of Filiation like SSS/GSIS, ITR. Philhealth, Pag-IBIG Insurance Policy , Employment Record Affidavit of Admission of Paternity Personal Appearance of both parents |
Proof of Filiation like SSS/GSIS, ITR. Philhealth, Pag-IBIG Insurance Policy ,Employment Re- cord Affidavit of Admission of Paternity Personal Appearance of both parents |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Present the necessary |
1.1 Review and evaluate the documents presented and then issue an Order of Payment |
P150.00 |
3 days |
Pericles |
requirements to the personnel in charge |
Acknowledgment |
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De Guzman |
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with the personal appearance of both parents with their valid IDs. |
P150.00 AUSF
P50.00 |
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Ma.Jhuneelyhn Caraan |
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Certification |
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P10.00 |
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Fe Ancheta |
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Verification |
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P40.00 |
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Rowena Arcangel |
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Certified Copy |
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each |
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2. Pay at the Cashier and submit the Official receipt |
2.1 Register the Legal Instrument and |
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3. Get the documents and forward to the Philippine Statistics Authority (PSA) |
3.1 Advise the applicants for the date of release. |
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TOTAL |
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3 days |
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7. APPLICATION FOR R.A. 9048 (CORRECTION OF CLERICAL ERROR AND CHANGE OF FIRST NAME)
APPLICATION FOR R.A. 10172 (CORRECTION OF CLERICAL and TYPOGRAPHICAL ERRORS IN THE DAY AND MONTH IN THE DATE OF BIRTH OR SEX OF A PERSON APPEARING IN THE CIVIL REGISTER)
Office or Division: |
City Civil Registry Department |
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Classification: |
Highly Technical |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Citizens who were born (Certificate of Live Birth) and married (Certificate of Marriage) in the City of Mandaluyong; and citizens whose relatives died in Mandaluyong City. |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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Document (Birth, death, marriage) to be corrected |
Philippine Statistics Authority and Local Copy from the Civil Registry (Mandaluyong City) |
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Baptismal Certificate |
Church where baptized |
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Marriage Contract, if married |
Civil Registry /PSA |
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Employment Records, Employment Certification |
Place of Employment |
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Voterâs Affidavit/Certification |
COMELEC |
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Medical Records |
Hospitals |
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Drivers License |
LTO |
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Insurance Policy |
Insurance companies |
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Bankbook/Passbook |
Banks maintaining an account |
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Publication and Affidavit of Publication Newspaper clippings |
Publication companies/Newspapers |
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Medical Certificate |
Accredited government physicians for correction of sex in the Certificate of Live Birth (COLB) |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit the necessary requirements: |
1.1 Evaluation of presented documentary requirements and give the petition form |
P1,000.00 Correction of Clerical Error (CCE)
P3,000.00for Change of First name (CFN) |
Two (2) to Three (3) months depending on the release of the decision from the Philippine Statistics Authority |
Jerry Gavarra Raymund Fazon Ryan Michael Javiel Javier |
2. Accomplish and sign the form and submit to the personnel in charge |
2.1 Issue Order of Payment |
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3. Pay at the Cashier and submit the Official receipt. |
3.1 Documents will be processed and released |
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TOTAL |
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2-3 months |
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8. REGISTRATION AND ANNOTATION OF ANNULMENT OF MARRIAGE
Office or Division: |
City Civil Registry Department |
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Classification: |
Highly Technical |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Citizens who were married in the City of Mandaluyong; and citizens whose marriage annulment was declared by a Family Court in the City of Mandaluyong. |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Decision of the Court granting the annulment of the Marriage |
Family Court that granted the Annulment |
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2. Certificate of Finality |
Family Court that granted the Annulment |
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3. Entry of Judgment Decree of Nullity of Marriage |
Family Court that granted the Annulment |
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4. Certificate of Registration |
Family Court that granted the Annulment |
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5. Certificate of Authenticity |
Civil Registry Office where the family court that granted the annulment was situated. |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit the necessary requirements: |
1.1 Evaluate the documents |
P700.00 Annulment
P50.00 Certificate of Registration
P50.00 Certificate of Authenticity
P40.00 Certified Copy each |
Fifteen (15) days for annulments granted by Family Courts in the City of Mandaluyong
Twenty (20) days for decisions from Family Courts outside the City of Mandaluyong |
Rowena F. Arcangel |
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1.2 Verify authenticity of the documents from concerned family court |
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1.3 Upon receipt of the authenticity of the documents (verification) ; Issue Order of payment |
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2. Pay at the Cashier and submit the Official receipt to the personnel in charge. |
2.1 Register the documents/ decision at the Book of Court Decrees |
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2.2 Release the Documents if place of marriage is outside Mandaluyong City |
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2.3 If marriage is in the City of Mandaluyong annotate the decision in the contract and release t he same. |
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2.4 Advise the petitioner/ applicant to forward the registered documents together with the annotated contract to the Philippine Statistics Authority. |
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TOTAL |
P840.00 |
35 days |
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9. REGISTRATION OF COURT DECREES ( Presumptive Death, Cancellation of Civil Regis- try Document , Correction of Entry, Adoption)
Office or Division: |
City Civil Registry Department |
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Classification: |
Highly Technical |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Citizens who were born (Certificate of Live Birth) and married (Certificate of Marriage) in the City of Mandaluyong; and citizens whose relatives died in Mandaluyong City |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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Decision of the Court Certificate of finality |
Court granting the decision Court granting the decision Court granting the decision Civil Registry where the Court is located |
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Entry of Judgment |
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Certificate of Registration |
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Certificate of Authenticity |
Civil Registry where the Court is located |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit the necessary requirements : |
1.1 Review the documents submitted if found, complete, document will be sent to the province where the birth occurred. |
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Fifteen (15) days for annulments granted by Family Courts in the City of Mandaluyong
Twenty (20) days for decisions from Family Courts outside the City of Mandaluyong |
Rowena F. Arcangel |
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1.2 Verify authenticity of the documents from the court where decision was granted |
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1.3 Upon receipt of the authenticity of the documents (verification) ; Issue Order of payment |
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2. Pay at the Cashier and submit the Official receipt to the personnel in charge. |
2.1 Register the documents / Decision at the Book of Court Decrees |
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2.2 Release the Documents if registered outside Mandaluyong City |
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2.3 If birth, marriage, death is in the City of Mandaluyong annotate the decision in the certificate and release the same. |
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2.4 Advise the petitioner/ applicant to forward the registered documents together with the annotated certificate to the Philippine Statistics Authority. |
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TOTAL |
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35 days |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8532-5001 (02) 8533-2821 connecting to all Departments |
How feedbacks are processed |
Send to the Receiving Officer and forwarded to MR. JEFFREY A. ZULUETA |
How to file a complaint |
Write a letter of complaint letter address to: MR. JEFFREY A. ZULUETA Head, City Civil Registry Department |
How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |