ABOUT THE OFFICE

The City Registry Office is responsible for the civil registration program of the City of Mandaluyong pursuant to the Civil Registry Law, the Civil Code and other pertinent laws issued to implement them.


1. ISSUANCE OF CERTIFIED COPY OF CIVIL REGISTRY DOCUMENTS (Birth, Marriage, Death)

 

Office or Division:

City Civil Registry Department

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Citizens who were born (Certificate of Live Birth) and married (Certificate of Marriage) in the City of Mandaluyong; and citizens whose relatives died in Mandaluyong City .

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Principal/Owner

Government Issued Identification Card Representative - Authorization from the owner being Represented

BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG

2. Government Issued Identification Card of the person being represented Photocopy)

BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG

3. Government Issued Identification Card of the Representative

BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-IBIG

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Fill up small form found at the window (indicate if the documents being requested is registered late) and submit at windows 1-8 together with a valid ID or autho- rization letter ( if not the owner of the document with valid ID of both the

requesting party and the authorized representative)

1.1 Examine and or validate the ID and Autho- rization letter

P50.00

5 minutes

Birth

 

Eva Bautista Nancy Tuaño Armand Abear Gloria De Guz- man

Ronaldo Baruela

 

Death Ma. Jhuneelyhn Caraan Erwin Erro

Ronaldo Cañezo

2. Secure Order of Payment

2.1 Issuance of Order of Payment

 

3 minutes

Marriage Section : Welming Porcalla

3. Pay at Treasury windows located at the Ground Floor

3.1 Retrieval of document being requested

 

10 minutes

 

4. Present the Official

4.1 Release of document

 

2 minutes

 

Receipt to claim the

 

Certified True Copy

 

requested

 

TOTAL

 

20 minutes

 


2.  REQUEST FOR LATE REGISTRATION OF BIRTH

 

Office or Division:

City Civil Registry Department

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Citizens who were born (Certificate of Live Birth) in the City of Mandaluyong

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Negative Results/Certification

Philippine Statistics Authority (PSA)

2. Baptismal Certificate

Church where baptized

3. Medical Records

Hospitals

4. Voter’s Affidavit/Certification

Comelec

5. School Records

Schools where attended

6. SSS,GSIS, ITR, NBI

SSS,GSIS, BIR, NBI

7. Driver’s License

LTO

8. Barangay Clearance

Barangay where residing

9. Sworn Statement of Mother (Notarized)

Notary Public

10. Marriage Contract of parents,

if married Affidavit of two disinterested persons

PSA, Certified Copy (Local)

11. Representative

Notary Public

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the necessary requirements:

1.1 Review the documents submitted if found,

complete, stub will be given as to the date of the interview of parents, and or the child if of legal age.

P40.00

Certified Copy

 

P10.00

Verification fee

10 minutes

Charity Magtalas Lorena Del Fierro

1.2 After the interview, Order of payment will be issued .

 

Ten days (posting period)

2. Pay at the cashier and Present Official Receipt to the personnel in-charge

2.1 Release the document

(Birth certificate)

 

10 minutes

TOTAL

 

20 minutes &

10 days

 


3.  REQUEST FOR OUT–OF–TOWN LATE REGISTRATION OF BIRTH

 

Office or Division:

City Civil Registry Department

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Residents of Mandaluyong who were born in the province.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Negative Results/Certification

Philippine Statistics Authority (PSA)

2. Baptismal Certificate

Church where baptized

3. Medical Records

Hospitals

4. Voter’s Affidavit/Certification

Comelec

5. School Records

Schools where attended

6. SSS,GSIS, ITR, NBI

SSS,GSIS, BIR, NBI

7. Driver’s License

LTO

8. Barangay Clearance

Barangay where residing

9. Sworn Statement of Mother (Notarized)

Notary Public

10. Marriage Contract of parents,

if married Affidavit of two disinterested persons

PSA, Certified Copy (Local)

11. Representative

Notary Public

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the necessary requirements:

1.1 Review the documents submitted if found, complete,

document will be sent to the province where the birth occurred.

Depending on the Ordinance of the province concerned

30 days Or depending

on the reply of the concerned province’s city or local civil registrar.

Ma. Jhuneelyhn Caraan

1.2 Release the document (Birth certificate)

 

 

 

TOTAL

 

30 days

 


4.  REQUEST FOR ISSUANCE OF MARRIAGE LICENSE

 

Office or Division:

City Civil Registry Department

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Bonafide residents of the City of Mandaluyong City

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Birth Certificate or

Applicant’s place of birth

Baptismal Certificate

Church where baptized

Residence Certificate

Treasury Dept.-Mandaluyong City

Barangay Clearance /Proof of Billing

Barangay of residence; utility companies like MERALCO, MWC, Credit Card Companies

CENOMAR (Certificate of No Marriage) of both parties

Philippine Statistics Authority (PSA)

2 pcs. 1 x 1 I.D. Pictures

 

If Annulled ( Certified True Copy of Decision, Finality, Decree of Absolute Nullity of Marriage, Cert. of Authenticity, Certificate of registration)

Family Court where the decision was granted or Civil registry Office where the marriage was celebrated

Consent of Parents for 18-20 years old; Advice of Parents for

Consent of Parents for 18-20 years old;

1.  Advice of Parents for 21-24 years old;

2.  Seminars Certificate

Form from the Civil Registry Office

For Foreigners:

 

Legal Capacity (to be issued by their respective Embassy in the Philippines)

 

If Divorced , Divorce Certificate/Decree Passport, Original and Xerox

 

 

to be issued by their respective Embassy in the Philippines)

 

 

Court that issued the Decree

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present the necessary

1.1 Evaluate

the submitted documents, once found complete and in order, provide the applicants with the Marriage License Form

P100.00

10 calendar

Annie Chua

requirements .

Filing fee

days

Ronaldo Agpay

 

 

( posting

Grace Vergara

 

 

period)

 

 

 

for the release

 

 

 

of the license .

 

2. Fill up Marriage

2.1 After

submission

of the require- ments, and duly accomplished marriage license form, applicants will be given an order of payment

 

 

 

License Application

form and submit to

the staff in charge

3. Pay at the Cashier and submit O.R. to the personnel in charge

3.1 Stub will be given for the Seminar and date of release of the license.

 

 

 

4. Attend the required seminar and submit the certificate of attendance .

4.1 Release the license

 

 

 

TOTAL

 

 

 


5.  REQUEST FOR LEGITIMATION OF BIRTH BY SUBSEQUENT MARRIAGE OF PARENTS

 

Office or Division:

City Civil Registry Department

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Child born out of wedlock (IN THE City of Mandaluyong) and considered legitimate by fiction of law due to the subsequent marriage of his/her parents.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Authenticated Birth Certificate of the Child

Philippine Statistics Authority

Authenticated Marriage Contract of par- ents

Philippine Statistics Authority

Advisory on Marriages (CRS Form No. 5)

Philippine Statistics Authority

Deed of Legitimation (notarized)

Notary Public

Valid ID of both parents

 

If not acknowledged, or if the name of the father is not entered in the COLB Submit Proof of Filiation like SSS/GSIS, ITR. Phil- Health, Pag-IBIG Insurance Policy , Employment Record

 

Affidavit of Admission of Paternity Personal Appearance of both parents

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present the necessary

1.1 Review and evaluate the documents presented

; issue an Order of Payment

P150.00

3 days

Pericles

requirements to the

personnel in charge

Acknowledgment

 

De Guzman

with the personal appearance of both parents with their valid IDs.

P150.00

Legitimation

 

P50.00

 

Fe Ancheta

 

Ma.Jhuneelyhn Caraan

 

Certification

 

 

 

 

 

Rowena Arcangel

 

P10.00

 

 

 

Verification

 

 

 

P40.00

 

 

 

Certified Copy

 

 

2. Pay at the Cashier and submit the Official receipt

2.1 Register the Legal Instrument

 

 

 

3. Get the documents and forward to the Philippine Statistics Authority (PSA)

3.1 Advise the applicants for the date of release

 

 

 

TOTAL

 

3 days

 

 

 

 


6. APPLICATION FOR R.A. 9255 ( AN ACT ALLOWING ILLEGITIMATE CHILDREN TO USE THE SURNAME OF THEIR FATHER.

 

Office or Division:

City Civil Registry Department

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Children born in the City of Mandaluyong whose parents are not married, but would like to use the surname of their father..

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Authenticated Birth Certificate of the Child

Philippine Statistics Authority

Affidavit to Use the Surname of the Father (To be executed by the mother if the child is 0-6 years old; by the child himself with attestation of the mother if 7-17 years old and by the child himself if of age, 18 and above.

If not acknowledged, or if the name of the father is not entered in the COLB Submit

Notary Public

Proof of Filiation like SSS/GSIS, ITR. Philhealth, Pag-IBIG Insurance Policy , Employment Record

Affidavit of Admission of Paternity

Personal Appearance of both parents

Proof of Filiation like SSS/GSIS, ITR. Philhealth, Pag-IBIG Insurance Policy ,Employment Re- cord

Affidavit of Admission of Paternity

Personal Appearance of both parents

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present the necessary

1.1 Review and evaluate the documents presented and then issue an Order of Payment

P150.00

3 days

Pericles

requirements to the

personnel in charge

Acknowledgment

 

De Guzman

with the personal appearance of both parents with their valid IDs.

P150.00 AUSF

 

P50.00

 

 

Ma.Jhuneelyhn Caraan

 

Certification

 

 

 

P10.00

 

Fe Ancheta

 

Verification

 

 

 

P40.00

 

Rowena Arcangel

 

Certified Copy

 

 

 

each

 

 

2. Pay at the Cashier and submit the Official receipt

2.1 Register the Legal Instrument and

 

 

 

3. Get the documents and forward to the Philippine Statistics Authority (PSA)

3.1 Advise the applicants for the date of release.

 

 

 

TOTAL

 

3 days

 


7. APPLICATION FOR R.A. 9048 (CORRECTION OF CLERICAL ERROR AND CHANGE OF FIRST NAME)

APPLICATION FOR R.A. 10172 (CORRECTION OF CLERICAL and TYPOGRAPHICAL ERRORS IN THE DAY AND MONTH IN THE DATE OF BIRTH OR SEX OF A PERSON APPEARING IN THE CIVIL REGISTER)

 

Office or Division:

City Civil Registry Department

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Citizens who were born (Certificate of Live Birth) and married (Certificate of Marriage) in the City of Mandaluyong; and citizens whose relatives died in Mandaluyong City.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Document (Birth, death, marriage) to be corrected

Philippine Statistics Authority and Local Copy from the Civil Registry (Mandaluyong City)

Baptismal Certificate

Church where baptized

Marriage Contract, if married

Civil Registry /PSA

Employment Records, Employment Certification

Place of Employment

Voter’s Affidavit/Certification

COMELEC

Medical Records

Hospitals

Drivers License

LTO

Insurance Policy

Insurance companies

Bankbook/Passbook

Banks maintaining an account

Publication and

Affidavit of Publication Newspaper clippings

Publication companies/Newspapers

Medical Certificate

Accredited government physicians for correction of sex in the Certificate of Live Birth (COLB)

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the necessary requirements:

1.1 Evaluation of presented documentary requirements and give the petition form

P1,000.00

Correction of Clerical Error (CCE)

 

 

P3,000.00for

Change of First name (CFN)

Two (2) to

Three (3) months depending on the release of the decision from the Philippine Statistics Authority

Jerry Gavarra Raymund Fazon

Ryan Michael Javiel Javier

2. Accomplish and sign the form and submit to the personnel in charge

2.1 Issue Order of Payment

 

 

 

3. Pay at the Cashier and submit the Official receipt.

3.1 Documents will be processed and released

 

 

 

TOTAL

 

2-3 months

 

 

 

 


8.  REGISTRATION AND ANNOTATION OF ANNULMENT OF MARRIAGE

 

Office or Division:

City Civil Registry Department

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Citizens who were married in the City of Mandaluyong; and citizens whose marriage annulment was declared by a Family Court in the City of Mandaluyong.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Decision of the Court granting the annulment of the Marriage

Family Court that granted the Annulment

2. Certificate of Finality

Family Court that granted the Annulment

3. Entry of Judgment Decree of Nullity of Marriage

Family Court that granted the Annulment

4. Certificate of Registration

Family Court that granted the Annulment

5. Certificate of Authenticity

Civil Registry Office where the family court that granted the annulment was situated.

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the necessary requirements:

1.1 Evaluate the documents

P700.00

Annulment

 

P50.00

Certificate of Registration

 

P50.00

Certificate of Authenticity

 

P40.00 Certified Copy each

Fifteen (15) days for annulments granted by Family Courts in the City of Mandaluyong

 

Twenty (20) days for decisions from Family Courts outside the City of Mandaluyong

Rowena F. Arcangel

 

1.2 Verify

authenticity of the documents

from concerned family court

 

 

 

 

1.3 Upon receipt of the authenticity of the documents (verification) ; Issue Order of payment

 

 

 

2. Pay at the Cashier and submit the Official receipt to the personnel in charge.

2.1 Register the documents/ decision at the Book of Court Decrees

 

 

 

 

2.2 Release the Documents if place of marriage is outside

Mandaluyong

City

 

 

 

 

2.3 If marriage is in the City of Mandaluyong annotate the decision in the contract and release t he same.

 

 

 

 

2.4 Advise the petitioner/ applicant to forward the registered documents together with the annotated contract to the Philippine Statistics Authority.

 

 

 

TOTAL

P840.00

35 days

 


9. REGISTRATION OF COURT DECREES ( Presumptive Death, Cancellation of Civil Regis- try Document , Correction of Entry, Adoption)

Office or Division:

City Civil Registry Department

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Citizens who were born (Certificate of Live Birth) and married (Certificate of Marriage) in the City of Mandaluyong; and citizens whose relatives died in Mandaluyong City

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Decision of the Court Certificate of finality

Court granting the decision Court granting the decision Court granting the decision

Civil Registry where the Court is located

Entry of Judgment

 

Certificate of Registration

 

Certificate of Authenticity

Civil Registry where the Court is located

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit the necessary requirements :

1.1 Review the documents submitted if found, complete,

document will be sent to the province where the birth occurred.

 

Fifteen (15) days for annulments granted by Family Courts in the City of Mandaluyong

 

Twenty (20) days for decisions from Family Courts outside the City of Mandaluyong

Rowena F. Arcangel

 

1.2 Verify

authenticity of the documents from the court where decision was granted

 

 

 

 

1.3 Upon receipt of the authenticity of the documents (verification) ; Issue Order of payment

 

 

 

2. Pay at the Cashier and submit the Official receipt to the personnel in charge.

2.1 Register the documents / Decision at the Book of Court Decrees

 

 

 

 

2.2 Release the Documents if registered outside

Mandaluyong

City

 

 

 

 

2.3 If birth,

marriage, death is in the City of Mandaluyong annotate the decision in the certificate and release the same.

 

 

 

 

2.4 Advise the petitioner/ applicant to forward the registered documents together with the annotated certificate to the Philippine Statistics Authority.

 

 

 

TOTAL

 

35 days

 

 

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback

Suggestion Box

Tel. No. (02) 8532-5001

(02) 8533-2821 connecting to all Departments

Email: city.registrar@mandaluyong.gov.ph

How feedbacks are processed

Send to the Receiving Officer and forwarded to MR. JEFFREY A. ZULUETA

How to file a complaint

Write a letter of complaint letter address to: MR. JEFFREY A. ZULUETA

Head, City Civil Registry Department

How complaints are processed

Complaint letters are forwarded to the head of office for immediate action.