ABOUT THE OFFICE
The City Environmental Management Department (CEMD) is committed to the enhancement of Ecological Balance of the community through sustainable environmental management systems and facilities for the protection, preservation and conservation of environment and development of Solid Waste Management measures.
1. SPECIAL COLLECTION OF WASTE (EXCLUSIVE ONLY FOR DOMESTIC AND YARD WASTE), PURSUANT TO SECTION 44, CITY ODINANCE NO. 668, S-2017
Office or Division: |
City Environmental Management Department (CEMD) |
|||
Classification: |
Simple |
|||
Type of Transaction: |
Government to Citizen (G2C); Government to Business (G2B) |
|||
Who may avail: |
Concerned Citizen/Commercial Establishments |
|||
CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
|||
1. Written request letter or personal |
Mr. Emmanuel P. Oblea, Jr. |
|||
appearance to the office of the CEMD |
Officer in Charge |
|||
|
CITY ENVIRONMENTAL MANAGEMENT DEPT. |
|||
|
Boni Ave. cor. Lionâs Road, Mandaluyong City |
|||
|
||||
|
Landline No. 029190478 |
|||
CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit written |
1.1. Conduct Ocular Inspection to determine the volume, classi- fication, and types of the of waste for hauling. |
None |
Within the day |
Officer of the day |
request letter or |
|
|
|
|
personally appear |
|
|
|
|
before the office of |
|
|
|
|
the CEMD |
|
|
|
|
|
1.2 Coordinate with the City contracted waste hauler for the availability of hauling truck in relation to such special waste collection Should there be an accommo- dation for such request; the City waste hauler shall privide the schedule for collection. |
None |
Within the day |
Officer of the day |
|
1.3 Prepare Order of Payment (based on C.O. # 668 S-2017 stipulations) as basis for payment for the City Treasury |
None |
Within the day |
Officer of the day |
2. Payment of Garbage Service Charge at City Treasurerâs Department. |
2.1 The City Treasury Department upon payment thereof, shall issue a corresponding Official Receipt |
City Ordinance #668, S-2017 Garbage Service Charge |
|
Cashier |
|
Residential |
|
||
|
Wastes: |
|
||
|
Mini-Dumptruck |
|
||
|
P5,000.00 |
|
||
|
10 Wheeler Truck |
|
||
|
P7,000.00 |
|
||
|
Commercial |
|
||
|
Wastes: |
|
||
|
Mini-Dumptruck |
|
||
|
P7,000.00 |
|
||
|
10 Wheeler Truck |
|
||
|
P10,000.00 |
|
||
|
Condominium |
|
||
|
Wastes: |
|
||
|
Mini-Dumptruck |
|
||
|
P7,000.00 |
|
||
|
10 Wheeler Truck |
|
||
|
P10,000.00 |
|
||
|
Indâl/Mfg |
|
||
|
Establishments |
|
||
|
Wastes: |
|
||
|
Mini-Dumptruck |
|
||
|
P7,000.00 |
|
||
|
10 Wheeler Truck |
|
||
|
P10,000.00 |
|
||
|
|
Bulky Wastes: Mini-Dumptruck P5,000.00 10 Wheeler Truck P7,000.00 |
|
|
3. Present Official Receipt to CEMD |
3.1 Provide the requesting party the necessary information regarding the collection date. |
None |
5-10 minutes |
Garbage Truck Dispatch Officer to provide the required hauling truck on the given collection date |
TOTAL |
|
6-11 minutes |
|
FEEDBACK AND COMPLAINTS MECHANISM |
|
How to send feedback |
Suggestion Box Tel. No. (02) 8919-0478 / (02) 8533-7975 |
How feedbacks are processed |
Send to the Receiving Officer and forwarded MR. EMMANUEL P. OBLEA JR. |
How to file a complaint |
Write a letter of complaint letter address to: MR. EMMANUEL P. OBLEA JR. Head, City Environmental Management Department |
How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |