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ABOUT THE OFFICE

The City Environmental Management Department (CEMD) is committed to the enhancement of Ecological Balance of the community through sustainable environmental management systems and facilities for the protection, preservation and conservation of environment and development of Solid Waste Management measures.


1. SPECIAL COLLECTION OF WASTE (EXCLUSIVE ONLY FOR DOMESTIC AND YARD WASTE), PURSUANT TO SECTION 44, CITY ODINANCE NO. 668, S-2017

 

Office or Division:

City Environmental Management Department (CEMD)

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C); Government to Business (G2B)

Who may avail:

Concerned Citizen/Commercial Establishments

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Written request letter or personal

Mr. Emmanuel P. Oblea, Jr.

appearance to the office of the CEMD

Officer in Charge

 

CITY ENVIRONMENTAL MANAGEMENT DEPT.

 

Boni Ave. cor. Lion’s Road, Mandaluyong City

 

Email: esc.mandaluyongcity@gmail.com

 

Landline No. 029190478

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit written

1.1. Conduct Ocular Inspection to determine the volume, classi- fication, and types of the of waste for hauling.

None

Within the day

Officer of the day

request letter or

 

 

 

personally appear

 

 

 

before the office of

 

 

 

the CEMD

 

 

 

 

1.2 Coordinate with the City contracted waste hauler for the availability of hauling truck in relation to such special waste collection Should there be an accommo- dation for

such request; the City waste hauler shall privide the schedule for collection.

None

Within the day

Officer of the day

 

1.3 Prepare Order of Payment (based on

C.O. # 668 S-2017 stipulations) as basis for payment for the City Treasury

None

Within the day

Officer of the day

2. Payment of Garbage Service Charge at City Treasurer’s Department.

2.1 The City

Treasury Department upon payment thereof, shall issue a corresponding Official Receipt

City Ordinance

#668, S-2017

Garbage Service

Charge

 

Cashier

 

Residential

 

 

Wastes:

 

 

Mini-Dumptruck

 

 

P5,000.00

 

 

10 Wheeler Truck

 

 

P7,000.00

 

 

Commercial

 

 

Wastes:

 

 

Mini-Dumptruck

 

 

P7,000.00

 

 

10 Wheeler Truck

 

 

P10,000.00

 

 

Condominium

 

 

Wastes:

 

 

Mini-Dumptruck

 

 

P7,000.00

 

 

10 Wheeler Truck

 

 

P10,000.00

 

 

Ind’l/Mfg

 

 

Establishments

 

 

Wastes:

 

 

Mini-Dumptruck

 

 

P7,000.00

 

 

10 Wheeler Truck

 

 

P10,000.00

 

 

 

Bulky Wastes: Mini-Dumptruck P5,000.00

10 Wheeler Truck

P7,000.00

 

 

3. Present Official

Receipt to CEMD

3.1 Provide the requesting party the necessary information regarding the collection date.

None

5-10 minutes

Garbage Truck Dispatch Officer to provide the required hauling truck on the given collection date

TOTAL

 

6-11 minutes

 

 

 

 

 

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback

Suggestion Box

Tel. No. (02) 8919-0478 / (02) 8533-7975

Email: esc.mandaluyongcity@gmail.com

How feedbacks are processed

Send to the Receiving Officer and forwarded

MR. EMMANUEL P. OBLEA JR.

How to file a complaint

Write a letter of complaint letter address to: MR. EMMANUEL P. OBLEA JR.

Head, City Environmental Management Department

How complaints are processed

Complaint letters are forwarded to the head of office

for immediate action.