ABOUT THE OFFICE
The Garden of Life Park, as envisioned by the City Government, through its local Chief Executive, Honorable Mayor Benjamin C. Abalos Jr., has conceptualized a Master plan for the redevelopment of the cemetery whish adopted for implementation by the Sangguniang Panlungsod through the City Ordinance No 391, S-2008; No 445 S-2010 and No 476 S-2011 with the following objectives 1) to develop a spatial strategy to address the apparent need for the space of internment facilities and services; 2) to provide sufficient space where relatives of the deceased can offer a prayer and memorial services 3) to give dignity to the deceased through a decent burial in affordable services.
This idea will ultimately benefit the underprivileged resident of the city by its âone stop shopâ concept project under 7- C approach (City Funeral Service, City Chapel, Cemetery Niches, Crematorium, columbarium, Candelarium and City Adoration.
Services offered:
1. Burial Services ( Apartment Niches and Exclusive Lots)
2. Cremation Service ( Fresh remains and Bones)
3. Chapel for wake
4. Burial of ash in Columbarium
5. Exhumation
6. Bone Crypt Storage
7. Candelarium and adoration
1. FUNERAL AND BURIAL SERVICES
a. Burial Services (Apartment Niches and Exclusive Lots)
b. Cremation Service (Fresh remains and Bones)
c. Chapel for wake
d. Burial of Ash in Columbarium
e. Exhumation
f. Bone Crypt Storage
g. Candelarium and Adoration
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Office or Division: |
Cemetery Administration |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Resident of Mandaluyong and Non Resident |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Any identification showing the address that proves the residency of the person died |
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2. Registered Death Certificate |
Civil Registry Department |
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3. Documents to avail the discount of the services (Certificate of Indigency) |
Barangay CDSWD |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Inquire to the GLP administration office thru phone calls or personally transact in the office for the details of the service |
1.1 Acknowledge and entertain whether resident or non-resident |
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2-3 minutes |
Fermin Vasquez; Jinky Villagera; Joyce Ann Bautista; Ma. Edelinda Estacio; Corazon Ligayo |
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2. Securing order of payment for services and signing waiver upon needed at the cemetery admin office |
2.1 Issuance of Order of Payment upon presentation of requirements and waiver upon needed |
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2-3 minutes |
Fermin Vasquez; Jinky Villagera; Joyce Ann Bautista; Ma. Edelinda Estacio; Corazon Ligayo |
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A. Locating apartment niches or Exclusive Niches
B. Schedule of cremation either fresh or bones |
Securing the availability of Apartment Niches, Exclusive Lots, and cremation schedule |
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10 minutes |
Grave Digger; Enrique De Leon; Joen Rille Misa; Leonardo Lozada; Danilo Romero; Jacinto Noche |
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C. Chapel for wake
D. Burial of ash in Columbarium E. Exhumation |
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Cremator: Danilo Chua; Ernesto Razon; Ruben Dela Cruz |
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4. Submit order of |
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Depends to the |
CSWD employee |
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payment to CSWD office for assessment |
office |
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and issuance |
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of certificate of |
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indigency |
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5. Approval of discounts from office of the City Mayor |
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Depends to the office |
Office of the City Mayor employee |
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6. Payment to the cashier treasury department |
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Depends to the office |
Treasury cashier |
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7. Return to the GLP |
1.1 Final assessment of the services rendered |
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10 minutes |
Employee |
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Admin office for final |
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schedule and file the |
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photocopy of the paid |
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receipt |
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TOTAL |
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24-26 minutes |
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Basic fees |
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Exhumation/ restus for infants |
Php 400.00 |
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Burial/ transfer fee |
500.00 |
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Entrance |
1,000.00 |
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Niches |
Apartment |
No renewal |
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Residents of the city |
5,000.00 |
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Indigent(secured indigency) |
3,500.00 |
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Exclusive niches (renewable annually) |
Lots area x 400.00/ m2 |
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Cremation |
Fresh |
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Long time Residents |
7,000.00 |
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Indigent |
3,500.00 |
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Non Resident |
12,000.00 |
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Bones |
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Long time Residents |
4,000.00 |
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Indigent |
2,000.00 |
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Non Resident |
7,000.00 |
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columbarium |
Level 1,2,3, and 7,8,9 (renewable annually) |
1,500.00 |
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Level 4,5,6 eye level (renewable annually) |
2,000.00 |
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Chapel |
Rental for viewing |
1,000.00 |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8534-316 |
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How feedbacks are processed |
Send to the Receiving Officer and forwarded to MR. LEANDRO NATIVIDAD |
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How to file a complaint |
Write a letter of complaint letter address to: MR. LEANDRO NATIVIDAD Head, Garden of Life Park |
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How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |
