ABOUT THE OFFICE
The City Health Office is the forefront in health care services of the city. The office develops plans and strategies, implements the same particularly those concerning health programs and projects.
Sanitation Office implements all directives and policies of the Local and National Government pertaining to the operational activity of all kinds of businesses in the city. This includes issuance of Health Workerâs Permits (Health Certificate), Sanitary Permits, Occupancy Permits, Certificate of Potability and Designated Smoking Area and other Health related Permits related to Business Operations. The office also recommends closures of delinquent establishments.
1. LABORATORY EXAMINATION FOR THE ISSUANCE OF HEALTH CERTIFICATE/RE- NEWAL OF HEALTH CERTIFICATE.
Office or Division: |
Mandaluyong City Health Laboratory |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Job seekers (First timer), walk-in clients and all employees from various establishments |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Receipt of Payment |
Cashierâs Division â Treasury Department |
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2. Laboratory Request Form |
Requesting Physician/ Company Requirements |
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3. 1 (one) Valid ID or Cedula |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Pay to the cashier the |
1.1 The cashier will issue receipt of payment to the client. |
Urinalysis (P40.00) |
30 to 60 |
Cashier |
desired laboratory examination. (urine, stool, blood). Check |
Fecalysis (P40.00) |
minutes |
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if name written on the receipt is correct. |
CBC (P60.00) |
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Platelet Count |
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(P80.00) |
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Blood Typing |
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(P60.00) |
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2. Proceed to the laboratory for submission of specimen.
Urine: Âū full of specimen bottle. Containers should not be oily. |
2.1 Specimens will be received at RECEIVING AREA of the Laboratory together with the receipt of payment. |
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Receiving: Ma. Rizza Velasco (Lab. Aide) Angeles Apad (Lab. Clerk) Lydia Consumo (Lab. Clerk) |
Stool: pea size on a clean container with no tissue, cotton or paper. |
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3. Write your name on the specimen bottle |
3.1 Specimen containers and receipt will be numbered and will be recorded in the logbook.
3.2 Specimen will be processed and examined by the Medical Technologists. |
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1. Urinalysis (2 hours) 2. Fecalysis (2 hours) 3. CBC (2 hours) 4. Platelet Count (2 hours) 5. Blood Typing (30 minutes) |
Medical Technologists: Elena Aliwalas Cristina Pio Roda Germaine Esmeralda And other Med. Tech on rotation.
Lab. Aides: Gloria Robles Novie Santos Lorena Gaberia And other lab. Aides on rotation. |
4. Get the result after |
4.1 Result will be released as soon as the examination has been done. |
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2 (two) hours after |
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submission of |
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specimen. |
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5. Show/ present 1 |
5.1 Result will be released after checking if the I.D. matches with the name written on the result form. |
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Specimen will be released after 2 hours upon submission. |
Medical Technologists and Laboratory Aides on rotation. |
(one) valid I.D. or |
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cedula to claim |
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the result at the |
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RELEASING AREA. |
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6. For sputum exam: Submit 2 (two) sputum specimen in the laboratory
1st specimen: collected after waking up preferably in the morning. |
6.1 Specimen will be received at the RECEIVING AREA with the doctorâs request and completed laboratory request form. |
FREE |
Results will be released on the following day. |
Rosevi Jalova; Rosemarie Guerrero; Zita Brillantes; Noeme Fajardo |
2nd specimen: Collected after 2 (two) hours of collection of the 1st specimen. |
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TOTAL |
P280.00 |
11 hours & 30 minutes |
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2. HEALTH CERTIFICATE
Office or Division: |
Sanitation |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
Anyone applying for local employment |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Results of Routine Urinalysis, Fecalysis and Chest X-ray |
Laboratory section X-ray section |
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2. Certificate of Attendance to seminar |
Sanitation section |
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3. 1 x 1 photo |
Client |
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4. Receipt of payments |
Treasury Department- Cash Division |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit all |
1.1 Sanitation clerk will receive and check if the requirements are complete |
Chest X-ray: |
30 minutes to |
Rosemarie |
requirements to Health and Sanitation Office (Blue Bldg. 3rd floor) |
Php150.00 Other view: AP Lordotic / Spot View: Php 90.00 |
60 minutes (First and Second Quarter of the year) |
Flores; Roberto Jose Prestado; Leonora Llamas; Marie Roselle |
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Razalan; Rodrigo |
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Urinalysis: Php |
15 minutes to |
Malabanan; |
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40.00 |
30 minutes |
Antonio Santos; |
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(3rd Quarter |
Ma. Cristina |
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Fecalysis: Php |
onwards) |
Malagday; |
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40.00 |
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Winifreda |
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Santiago; |
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Health Card: Php |
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Dr. Rodora Lopez; |
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50.00 |
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Dr. Emily C. |
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Detaro |
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1.2 Health card will be issued and to be filled up by the client |
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1.3 The health card will be returned by the client and will be encoded and for the issuance of the Certificate of Attendance |
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1.4 The health card and Certificate of Attendance will be signed by then City Health Officer (Dr. Alexander C. Sta. Maria) and in his absence by the Sanitation Section head (Dr. Emily C. Detaro) |
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1.5 For clients with abnormal findings will be referred to Dr. Rodora F. Lopez for assessment and issuance of prescription of medications. |
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TOTAL |
P370.00 |
1 hour & 45 minutes |
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3. SANITARY PERMIT
Office or Division: |
Sanitation |
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Classification: |
Highly Technical |
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Type of Transaction: |
Government to Business (G2B) |
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Who may avail: |
All Food and Non-Food establishment |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Health certificates of employees |
Sanitation section |
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2. Business Permit |
BPLO |
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3. Previous Sanitary permit |
Sanitation section |
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4. Waste Water Discharge Certificate for Malls and Condominium |
DENR |
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5. Receipt of payments |
Treasury Department- Cash Division |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit all requirements to Health and Sanitation Office (Blue Bldg. 3rd flr) |
1.1 Sanitation staff will receive and check if the requirements are complete |
Service fees ranges from Php 116.00 â Php 924.00 (depending on the areas and kind of business (included in the business permits) |
3 days (low season) 5 days (peak season) |
Alan Alba; Nelsie Bombita; Elmer Codilla; Aileen Cusilit; Irene Daos; Jessica Jose; Rebecca Peralta; Ma. Cristina Malagday; Winifreda Santiago; Dr. Emily C. Detaro |
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1.2 Encoding and printing of sanitary permit
Review of the requirements and certificates to be signed by the Sanitation Section head |
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1.3 Permits to be signed by the City Health Officer (Dr. Alexander C. Sta. Maria) |
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TOTAL |
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8 days |
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4. WATER POTABILITY
Office or Division: |
Sanitation |
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Classification: |
Simple |
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Type of Transaction: |
Government to Business (G2B) |
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Who may avail: |
Food and non-food Establishments, Manufacturing facilities, condominium |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Results of latest micro, physico- chemical test for water |
DOH Accredited Water Laboratory |
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2. Business Permit |
BPLO |
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3. Previous Sanitary permit |
Sanitation section |
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4. Receipt of payments |
Treasury Department- Cash Division |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
2. Submit all requirements to Health and Sanitation Office (Blue Bldg. 3rd flr) |
1.1 Sanitary Inspector will receive and check if the requirements are complete |
Php 1000.00 |
15 minutes |
Jessica Jose |
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1.2 Encoding and printing of sanitary permit |
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1.3 Permits to be signed by the City Health Officer (Dr. Alexander C. Sta. Maria) |
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TOTAL |
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15 minutes |
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5. CERTIFICATE OF INSPECTION FOR OCCUPANCY PERMIT
Office or Division: |
Sanitation |
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Classification: |
Simple |
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Type of Transaction: |
Government to Business (G2B) |
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Who may avail: |
Newly built buildings and For Renovation |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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Approved proposed and as built plumbing sanitation plan |
Owner |
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Water test results |
DOH Accredited Water Laboratory |
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Receipt of payments |
Treasury Department- Cash Division |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Submit all requirements to Health and Sanitation Office (Blue Bldg. 3rd flr) |
1.1 Sanitary Inspector will receive and check if the requirements are complete |
Service fees ranges from Php 116.00 â Php924.00 (depending on the areas and kind of business (included in the business permits) |
Subject for inspection |
Alan Alba; Nelsie Bombita; Elmer Codilla; Aileen Cusilit; Irene Daos; Jessica Jose; Rebecca Peralta; Dr. Emily C. Detaro |
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1.2 Schedule for Inspection Sanitation Section head will review and counter sign the certificate |
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1.3 For signature by the City Health Officer |
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TOTAL |
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6. CHEST X-RAY EXAMINATION
Office or Division: |
X-ray Office |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); |
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Who may avail: |
Clients applying for local employment |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. X-ray Receipt |
Treasury Department-Cash Division/Cashier |
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2. Valid I.D |
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3. Information Sheet |
City Health Department-X-ray Section |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Get information sheet at the lobby of the x-ray and fill up all information. Please write clearly and in bold letter. |
1.1 Information sheet available at the x-ray lobby. |
Chest X-ray- P150.00 Apicolordotic View- P90.00 Spot View â P90.00 Lateral View -P90.00 |
1 minute |
Norberto Gonzales- Radiologist Vita Veena Venturina- Radiologist Ma.Cristina Reyes-Radiologist Cyrene M Sandoval- Radiologist Resty Ignacio- Radiologic Technologist Lea Asis- Radiologic Technologist Ramil Zoleta- Radiologic Technologist Gerardo Baguisa- Radiologic Technologist Peter john Higoy-Radiologic Technologist Andre Joseph Pulanco- Radiologic Technologist |
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Ian Edriel Tolentino- Radiologic Technologist Joseph Vincent Demandante- Radiologic Technologist Vinia Rose Jimenez- Radiologic Technologist Roberto Asis- Clerk Aida Luz Biag- Clerk Jenny Casongsong- Clerk Ma.Theresa Candelario- Clerk Carlito Rodolfo- Clerk Elaiza LLanes- Clerk Michelle Villareal- Clerk |
2. Seat and fall in line in waiting area and wait for your turn |
2.1 X-ray personnel will manage the line at waiting area. |
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5 minutes |
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3. Registered and wait for your turn to x-ray. |
3.1 X-ray personnel registered and log patient information at the logbook. |
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5 minutes |
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4. Wait your result at waiting area. |
4.1 X-ray personnel will process the x-ray result |
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Result Am-4 hours Pm-3 hours |
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TOTAL |
P420.00 |
11 minutes |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8634-0163 (02) 8532-5001 connecting to all Departments Email: health@mandaluyong.gov.ph |
How feedbacks are processed |
Send to the Receiving Officer and forwarded to DR. ALEXANDER STA. MARIA |
How to file a complaint |
Write a letter of complaint letter address to: DR. ALEXANDER STA. MARIA Head, City Health Department |
How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |