ABOUT THE OFFICE

The City Health Office is the forefront in health care services of the city. The office develops plans and strategies, implements the same particularly those concerning health programs and projects.

Sanitation Office implements all directives and policies of the Local and National Government pertaining to the operational activity of all kinds of businesses in the city. This includes issuance of Health Worker’s Permits (Health Certificate), Sanitary Permits, Occupancy Permits, Certificate of Potability and Designated Smoking Area and other Health related Permits related to Business Operations. The office also recommends closures of delinquent establishments.


1.  LABORATORY EXAMINATION FOR THE ISSUANCE OF HEALTH CERTIFICATE/RE- NEWAL OF HEALTH CERTIFICATE.

 

Office or Division:

Mandaluyong City Health Laboratory

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Job seekers (First timer), walk-in clients and all employees from various establishments

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Receipt of Payment

Cashier’s Division – Treasury Department

2. Laboratory Request Form

Requesting Physician/ Company Requirements

3. 1 (one) Valid ID or Cedula

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Pay to the cashier the

1.1 The cashier will issue receipt of payment to the client.

Urinalysis (P40.00)

30 to 60

Cashier

desired laboratory examination. (urine,

stool, blood). Check

 

Fecalysis (P40.00)

minutes

 

if name written on the receipt is correct.

CBC (P60.00)

 

 

 

Platelet Count

 

 

 

(P80.00)

 

 

 

Blood Typing

 

 

 

(P60.00)

 

 

2. Proceed to the laboratory for submission of specimen.

 

Urine: ¾ full of specimen bottle. Containers should not be oily.

2.1 Specimens will be received at RECEIVING AREA of the Laboratory together with the receipt of payment.

 

 

Receiving:

Ma. Rizza Velasco (Lab. Aide) Angeles Apad (Lab. Clerk)

Lydia Consumo (Lab. Clerk)

Stool: pea size on a clean container with no tissue, cotton or paper.

 

3. Write your name on the specimen bottle

3.1  Specimen containers and receipt will be numbered and will be recorded in the logbook.

 

3.2  Specimen will be processed and examined by the Medical Technologists.

 

1.  Urinalysis (2 hours)

2.  Fecalysis (2 hours)

3.  CBC (2 hours)

4. Platelet Count

(2 hours)

5.  Blood Typing (30 minutes)

Medical Technologists: Elena Aliwalas Cristina Pio Roda Germaine Esmeralda

And other Med. Tech on rotation.

 

Lab. Aides: Gloria Robles Novie Santos Lorena Gaberia And other lab. Aides on rotation.

4. Get the result after

4.1 Result will be released as soon as the examination has been done.

 

 

 

2 (two) hours after

submission of

specimen.

5. Show/ present 1

5.1 Result will be released after checking if the

I.D. matches with the name written on the result form.

 

Specimen will be released after 2

hours upon submission.

Medical Technologists and Laboratory Aides on rotation.

(one) valid I.D. or

cedula to claim

the result at the

RELEASING AREA.

6. For sputum exam: Submit 2 (two) sputum specimen in the laboratory

 

1st specimen: collected after waking up preferably in the morning.

6.1 Specimen will be received at the RECEIVING AREA with the doctor’s request and completed laboratory request form.

FREE

Results will be released on the following day.

Rosevi Jalova; Rosemarie Guerrero;

Zita Brillantes; Noeme Fajardo

2nd specimen: Collected after 2 (two) hours of collection of the 1st specimen.

 

 

 

TOTAL

P280.00

11 hours &

30 minutes

 


2.  HEALTH CERTIFICATE

 

Office or Division:

Sanitation

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Anyone applying for local employment

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Results of Routine Urinalysis, Fecalysis and Chest X-ray

Laboratory section X-ray section

2. Certificate of Attendance to seminar

Sanitation section

3. 1 x 1 photo

Client

4. Receipt of payments

Treasury Department- Cash Division

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all

1.1 Sanitation clerk will receive and check if the requirements are complete

Chest X-ray:

30 minutes to

Rosemarie

requirements to Health and Sanitation Office (Blue Bldg. 3rd floor)

Php150.00

Other view: AP Lordotic / Spot View: Php 90.00

60 minutes (First and Second Quarter of the year)

Flores; Roberto Jose Prestado; Leonora Llamas; Marie Roselle

 

 

 

Razalan; Rodrigo

 

Urinalysis: Php

15 minutes to

Malabanan;

 

40.00

30 minutes

Antonio Santos;

 

 

(3rd Quarter

Ma. Cristina

 

Fecalysis: Php

onwards)

Malagday;

 

40.00

 

Winifreda

 

 

 

Santiago;

 

Health Card: Php

 

Dr. Rodora Lopez;

 

50.00

 

Dr. Emily C.

 

 

 

Detaro

 

1.2 Health card will be issued and to be filled up by the client

 

 

 

 

1.3 The health card will be returned by the client and will be encoded and for the issuance of the Certificate of Attendance

 

 

 

 

1.4 The health card and Certificate of Attendance will be signed by then City Health

Officer (Dr. Alexander C. Sta. Maria) and in his absence by the Sanitation Section head (Dr. Emily C. Detaro)

 

 

 

 

1.5 For clients with abnormal findings will be referred to Dr. Rodora F. Lopez for assessment

and issuance of prescription of medications.

 

 

 

TOTAL

P370.00

1 hour &

45 minutes

 


3.  SANITARY PERMIT

 

Office or Division:

Sanitation

Classification:

Highly Technical

Type of Transaction:

Government to Business (G2B)

Who may avail:

All Food and Non-Food establishment

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Health certificates of employees

Sanitation section

2. Business Permit

BPLO

3. Previous Sanitary permit

Sanitation section

4. Waste Water Discharge Certificate for Malls and Condominium

DENR

5. Receipt of payments

Treasury Department- Cash Division

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all requirements to Health and Sanitation Office (Blue Bldg. 3rd flr)

1.1 Sanitation staff will receive and check if the requirements are complete

Service fees ranges from Php

116.00 – Php

924.00 (depending on the areas and kind of business (included in the business permits)

3 days (low season)

5 days (peak season)

Alan Alba; Nelsie Bombita; Elmer Codilla; Aileen Cusilit; Irene Daos; Jessica Jose;

Rebecca Peralta; Ma. Cristina Malagday; Winifreda Santiago;

Dr. Emily C.

Detaro

 

1.2 Encoding and printing of sanitary permit

 

Review of the requirements and certificates to be signed by the Sanitation Section head

 

 

 

 

1.3 Permits to be signed by the City Health Officer (Dr. Alexander C. Sta. Maria)

 

 

 

TOTAL

 

8 days

 


4. WATER POTABILITY

 

Office or Division:

Sanitation

Classification:

Simple

Type of Transaction:

Government to Business (G2B)

Who may avail:

Food and non-food Establishments, Manufacturing facilities, condominium

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Results of latest micro, physico- chemical test for water

DOH Accredited Water Laboratory

2. Business Permit

BPLO

3. Previous Sanitary permit

Sanitation section

4. Receipt of payments

Treasury Department- Cash Division

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

2. Submit all requirements to Health and Sanitation Office (Blue Bldg. 3rd flr)

1.1 Sanitary

Inspector will receive and check if the requirements are complete

Php 1000.00

15 minutes

Jessica Jose

 

1.2 Encoding and printing of sanitary permit

 

 

 

 

1.3 Permits to be signed by the City Health Officer (Dr. Alexander C. Sta. Maria)

 

 

 

TOTAL

 

15 minutes

 


5.  CERTIFICATE OF INSPECTION FOR OCCUPANCY PERMIT

 

Office or Division:

Sanitation

Classification:

Simple

Type of Transaction:

Government to Business (G2B)

Who may avail:

Newly built buildings and For Renovation

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Approved proposed and as built plumbing sanitation plan

Owner

Water test results

DOH Accredited Water Laboratory

Receipt of payments

Treasury Department- Cash Division

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submit all requirements to Health and Sanitation Office (Blue Bldg. 3rd flr)

1.1 Sanitary

Inspector will receive and check if the requirements are complete

Service fees ranges from Php 116.00

– Php924.00

(depending on the areas and kind of business (included in the business permits)

Subject for inspection

Alan Alba; Nelsie Bombita; Elmer Codilla; Aileen Cusilit; Irene Daos; Jessica Jose;

Rebecca Peralta; Dr. Emily C. Detaro

 

1.2 Schedule for Inspection Sanitation Section head will review and counter sign the certificate

 

 

 

 

1.3 For signature by the City Health Officer

 

 

 

TOTAL

 

 

 


6.  CHEST X-RAY EXAMINATION

 

Office or Division:

X-ray Office

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C);

Who may avail:

Clients applying for local employment

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. X-ray Receipt

Treasury Department-Cash Division/Cashier

2. Valid I.D

 

3. Information Sheet

City Health Department-X-ray Section

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Get information sheet at the lobby of the

x-ray and fill up all information.

Please write clearly and in bold letter.

1.1 Information sheet available at the x-ray lobby.

Chest X-ray- P150.00

Apicolordotic View- P90.00

Spot View – P90.00

Lateral View

-P90.00

1 minute

Norberto Gonzales- Radiologist Vita Veena Venturina- Radiologist Ma.Cristina

Reyes-Radiologist Cyrene M Sandoval- Radiologist

Resty Ignacio- Radiologic Technologist Lea Asis- Radiologic Technologist Ramil Zoleta- Radiologic Technologist

Gerardo Baguisa- Radiologic Technologist Peter john

Higoy-Radiologic Technologist Andre Joseph Pulanco- Radiologic Technologist

 

 

 

 

Ian Edriel Tolentino- Radiologic Technologist Joseph Vincent Demandante- Radiologic Technologist Vinia Rose Jimenez- Radiologic Technologist Roberto Asis- Clerk

Aida Luz Biag- Clerk Jenny

Casongsong- Clerk Ma.Theresa Candelario- Clerk

Carlito Rodolfo- Clerk

Elaiza LLanes- Clerk

Michelle Villareal-

Clerk

2. Seat and fall in line in waiting area and wait for your turn

2.1 X-ray personnel will manage the line at waiting area.

 

5 minutes

 

3. Registered and wait for your turn to x-ray.

3.1 X-ray personnel registered and log patient information at the logbook.

 

5 minutes

 

4. Wait your result at waiting area.

4.1 X-ray

personnel will process the

x-ray result

 

Result Am-4 hours Pm-3 hours

 

TOTAL

P420.00

11 minutes

 


FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback

Suggestion Box

Tel. No. (02) 8634-0163

(02) 8532-5001 connecting to all Departments

Email: health@mandaluyong.gov.ph

How feedbacks are processed

Send to the Receiving Officer and forwarded to DR. ALEXANDER STA. MARIA

How to file a complaint

Write a letter of complaint letter address to: DR. ALEXANDER STA. MARIA

Head, City Health Department

How complaints are processed

Complaint letters are forwarded to the head of office for immediate action.