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ABOUT THE OFFICE

The Legal Office provides services to the unprivileged by providing free legal assistance to the city and the entire Mandaluyong populace.


NOTARIZATION OF AFFIDAVITS AND OTHER LEGAL DOCUMENTS

Office or Division:

City Legal Department

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

All Mandaluyong Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Pertinent Documents with at least three

(3) photocopies

 

2. Valid Government issued ID (Postal, COMELEC, GSIS, Driver’s License, Senior Citizens ID, and others)

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present the documents.

1.1 Receive the documents; Assign to the staff/clerk.

Notarial Services to senior citizens and indigents who are residents of Mandaluyong City and City Employees are FREE of charge

1-5 minute

Admin Aide I Legal Department

 

Admin Aide I Legal Department

2. Notarization of Documents.

2.1 Review

documents and IDs presented.

5 minute

Admin Aide I Legal Department

 

 

 

Admin Aide I Legal Department

3. Issuance of notarized documents; Filing of copy to the assigned clerk.

3.1 Clients will receive the notarized documents and will be reminded of their importance.

 

60 seconds

Job Order Legal Department

TOTAL

 

7-11 minutes

 


FREE LEGAL COUNSELING

Office or Division:

Research and Documentation Division

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

All Mandaluyong Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

No requirements needed

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present the case.

1.1 A brief overview about the case will be asked by our attending staff for documentation purposes.

None

5 minute

Supervising Admin Officer IV Legal Department or

Any Staff Available

2. Counseling proper. Proceed to the Legal Officer in-Charge for interview of facts and counseling.

2.1 Legal Officer will prepare legal opinion or comment.

30 minute

Attorney III Legal Department

 

 

Service Contractor

Legal Department

TOTAL

 

35 minutes

 


ISSUANCE OF AUTHENTICATION OF CLEARANCE CERTIFICATION

Office or Division:

City Legal Department

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

All Mandaluyong Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

No requirements needed

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Submission of documents.

The designated staff or personnel will make a

brief interview as to the purpose of the certification/

clearance

None

5 minute

Admin Aide I Legal Department

2. Preparation of Clearance/ Certificate.

Preparation of the documents.

10 minutes

Supervising Admin Officer IV Legal Department

3. Signature of the City Legal Officer.

For signature of the City Legal Officer.

60 seconds

Department Head II

Legal Department

4. Issuance of Clearance/ Certificate.

The Staff/ personnel will issue the signed documents.

60 seconds

Admin Aide I Legal Department

TOTAL

 

17 minutes

 


REQUESTING A WRITTEN LEGAL OPINION

Office or Division:

Research and Documentation Division

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

All Mandaluyong Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Letter of Endorsement

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Receipt of endorsement letter and pertinent attachments from the department concerned.

1.1 Receiving of Documents

None

1 min

Admin Aide IV Legal Department

 

Assigned Lawyers

2. Review of documents and attachments

2.1 Readings of documents and research on current laws rules & regulations.

3 to 5 days

Assigned Lawyers

3. Preparation/ Drafting of Legal opinion.

3.1 Drafting of Legal opinion.

3 to 5 days

Assigned Lawyers

4. Review of Legal opinion.

4.1 Review of Legal Opinion.

2 to 3 days

Assigned Lawyers

5. Signing of Legal opinion.

5.1 Affixing

signature on final opinion.

1 day

Assigned Lawyers

 

Department Head II

Legal Department

6. Release of legal opinion.

6.1 Preparation of the Legal Opinion.

A maximum of 15 working days should be allowed in order to review relevant issues

of the case

Attorney III Legal Department

 

Attorney IV Legal Department

 

Service Contractor

Legal Department

TOTAL

 

days

 


ADJUDICATION BOARD ON ILLEGALLY PARKED/STALLED VEHICLES

Office or Division:

Litigation Division

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

All Mandaluyong Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Ordinance Violation Receipts (OVR)

 

2. Complant’s Form

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Endorsement of OVR with complaints form for contest.

1.1 Staff will call the Towing Service Office to inform the Towing Officer concerned for the hearing on the contest.

None

1-3 minutes

Admin Aide I Legal Department

 

Admin Aide I Legal Department

 

Admin Aide I Legal Department

2. Hearing proper.

2.1 Upon arrival of the Towing

Officer, hearing will start.

1 to 3 hours

Hearing Officers: Legal Assistant II Legal Department

 

Special Operations Officer III

Legal Department

 

 

Attorney III Legal Department

 

 

Attorney IV Legal Department

3. Issuance of Resolution to the apprehended party, on the findings of the hearing officer.

 

3 minutes

Admin Aide I Legal Department

TOTAL

 

4-6 minutes &

1 to 3 hours

 


REVIEW OF MEMORANDUM AGREEMENTS AND CONTRACTS

Office or Division:

City Legal Department

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

All Mandaluyong Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Draft Memorandum Agreements & Contracts

 

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Endorsement and presentation of draft Memorandum of Agreements and Contracts to the Legal Department.

1.1 Receiving Clerk will receive

and endorse the document to the assign clerk.

None

60 seconds

Admin Aide IV Legal Department

2. Assignment of task to lawyers.

2.1 The City Legal Officer will assigned to the lawyers of the Department for review.

A maximum of 5 working days should be allowed in order to review the terms and conditions as

well as the responsibilities and duties to be imposed on the City

Attorney III Legal Department

 

 

Attorney IV Legal Department

 

Department Head II

Legal Department

3. Review of Memorandum of Agreements and Contracts.

3.1 Reading of documents and research.

2 to 3 days

Assigned Lawyers

4. Preparation of Legal advise and revision of Memorandum of Agreements and Contracts.

4.1 Drafting of legal advise and revised Memorandum of Agreements or Contracts.

 

2 to 3 days

Assigned Lawyers

5. Review of Legal advise.

5.1 Review / Revised draft of Legal advise.

 

2 to 3 days

Assigned Lawyers

6. Signing of Legal advise.

6.1 Affixing

signature on final documents.

 

1 day

All concerned Lawyers

7. Release of the Memorandum of Agreement and Contracts.

7.1 Issue and Release Memorandum of Agreement and Contracts.

 

3 minutes

Attorney III Legal Department

 

Attorney IV Legal Department

TOTAL

 

minutes & days

 

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback

Suggestion Box

Tel. No. (02) 8535-7112

(02) 8532-5001 connecting to all Departments

Email: legal@mandaluyong.gov.ph

How feedbacks are processed

Send to the Receiving Officer and forwarded to ATTY. JERUSHA O. VILLANUEVA

How to file a complaint

Write a letter of complaint letter address to: ATTY. JERUSHA O. VILLANUEVA

Head, City Legal Department

How complaints are processed

Complaint letters are forwarded to the head of office for immediate action.