ABOUT THE OFFICE
The City Congressional Library archives the city’s most important documents ranging from historical, political, social and economic aspect of the City of Mandaluyong. It also houses updated periodicals, and other up-to-date chronicles of knowledge and informative data via the traditional reference cataloguing and cyber information facility.
1. Books and Reference Materials
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Office or Division: |
Congressional Library Services |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
All except preschoolers to Grade 3 |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Valid Identification Card |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Register |
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This service is |
30 seconds to |
Marian Regencia |
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2. Fill up and give borrower’s form to |
FREE of charge |
1 minutes |
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the person-in-charge |
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per section and wait |
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for your name to be |
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called |
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3. Return the book and |
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get your tag number |
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after using it. |
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TOTAL |
None |
30 seconds to 1 minutes |
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2. Internet Access
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Office or Division: |
Congressional Library Services |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
All except preschoolers to Grade 3 |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Identification Card |
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2. Tag number issued by the POS |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Register for time in |
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This service is |
60 seconds |
Maria Rizalina |
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and out |
FREE of charge |
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Pangilinan; |
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Lorna B. Bulos; |
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Christopher |
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Valladolid |
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TOTAL |
None |
60 seconds |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8748-0047 (02) 8532-5001 connecting to all Departments |
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How feedbacks are processed |
Send to the Receiving Officer and forwarded to MS. LORNA B. BULOS |
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How to file a complaint |
Write a letter of complaint letter address to: MS. LORNA B. BULOS Head, Congressional Library Services |
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How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |
