ABOUT THE OFFICE
The Cultural Affairs and Tourism Development Office is tasked to organize and implement activities/projects that enhance cultural awareness among the citizenry. The office plays a vital role in promoting tourism in the city.
The office is also responsible for researching, analyzing, recording, reporting, and publishing of historical incidents, biography of heroes, and important persons and/or relics in the territorial jurisdiction of the City of Mandaluyong.
1. REQUEST FOR CITY SOUND SYSTEM
Office or Division: |
City Cultural Affairs and Tourism Department |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); Government to Business (G2B); and Government to Government (G2G). |
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Who may avail: |
All |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. Letter of Request (3 copies) addressed to City Mayor |
From applicant |
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2. Service Permit (1 copy) |
City Cultural Affairs & Tourism Department |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Inquire schedule availability of service and reserve it |
1.1 Present Schedule of Services |
This service is FREE of charge |
1 minute |
Antonio Donato III; Roberto Cruz Person-in-Charge City Sound System |
2. Submit Letter of Request to the Office of the Mayor for the service needed and for the issuance of permit on the reserved date and time |
2.1 Receive the Letter of Request |
This service is FREE of charge |
1 minute |
Person-in-Charge Front Desk Office of the Mayor |
3. Obtain a copy of submitted letter of request with a received stamp from the Office of the Mayor |
3.1 Give copy of letter of request with received stamp |
This service is FREE of charge |
1 minute |
Person-in-Charge Front Desk Office of the Mayor |
4. Present the letter of request with received stamp from the Office of the Mayor to the Person-in-Charge of the requested service |
4.1 Receive the letter of request with received stamp from the Office of the Mayor |
This service is FREE of charge |
1 minute |
Antonio Donato III; Roberto Cruz Person-in-Charge City Sound System |
5. Get permit from the Person-in-Charge |
5.1 Issue permit for the service requested |
This service is FREE of charge |
1 minute |
Antonio Donato III; Roberto Cruz Person-in-Charge City Sound System |
TOTAL |
None |
5 minutes |
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2. REQUEST FOR CITY BAND
Office or Division: |
City Cultural Affairs and Tourism Department |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); Government to Business (G2B); and Government to Government (G2G). |
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Who may avail: |
All |
|||
CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
|||
1. Letter of Request (3 copies) addressed to City Mayor |
From applicant |
|||
2. Service Permit (1 copy) |
City Cultural Affairs & Tourism Department |
|||
CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Inquire schedule availability of service and reserve it |
1.1 Present Schedule of Services |
This service is FREE of charge |
1 minute |
Rolando Abiog Person-in-Charge City Band |
2. Submit Letter of Request to the Office of the Mayor for the service needed and for the issuance of permit on the reserved date and time |
2.1 Receive the Letter of Request |
This service is FREE of charge |
1 minute |
Person-in-Charge Front Desk Office of the Mayor |
3. Obtain a copy of submitted letter of request with a received stamp from the Office of the Mayor |
3.1 Give copy of letter of request with received stamp |
This service is FREE of charge |
1 minute |
Person-in-Charge Front Desk Office of the Mayor |
4. Present the letter of request with received stamp from the Office of the Mayor to the Person-in-Charge of the requested service |
4.1 Receive the letter of request with received stamp from the Office of the Mayor |
This service is FREE of charge |
1 minute |
Rolando Abiog Person-in-Charge City Band |
5. Get permit from the Person-in-Charge |
5.1 Issue permit for the service requested |
This service is FREE of charge |
1 minute |
Rolando Abiog Person-in-Charge City Band |
TOTAL |
None |
5 minutes |
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3. REQUEST FOR THE USE OF CITY GYMNASIUM
Office or Division: |
City Cultural Affairs and Tourism Department |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C); Government to Business (G2B); and Government to Government (G2G). |
|||
Who may avail: |
All |
|||
CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
|||
1. Letter of Request (3 copies) addressed to City Mayor |
From applicant |
|||
2. Service Permit (1 copy) |
City Cultural Affairs & Tourism Department |
|||
CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
1. Inquire schedule availability of service and reserve it |
1.1 Present Schedule of Services |
This service is FREE of charge |
1 minute |
Manny Ampaya Person-in-Charge City Gymnasium |
2. Submit Letter of Request to the Office of the Mayor for the service needed and for the issuance of permit on the reserved date and time |
2.1 Receive the Letter of Request |
This service is FREE of charge |
1 minute |
Person-in-Charge Front Desk Office of the Mayor |
3. Obtain a copy of submitted letter of request with a received stamp from the Office of the Mayor |
3.1 Give copy of letter of request with received stamp |
This service is FREE of charge |
1 minute |
Person-in-Charge Front Desk Office of the Mayor |
4. Present the letter of request with received stamp from the Office of the Mayor to the Person-in-Charge of the requested service |
4.1 Receive the letter of request with received stamp from the Office of the Mayor |
This service is FREE of charge |
1 minute |
Manny Ampaya Person-in-Charge City Gymnasium |
5. Pay corresponding fees at the City Treasury Department by showing the Order of Payment. Official Receipt will be issued upon payment. |
5.1 Accept order of payment and Issue Official Receipt |
Basketball Court â 330.00/hour; Electronic Score Board â 165.00/ game; Sound System â 1,100.00/event; Concert and other Allied Events â 2,200.00/event; Boxing and other big sports event â 2,200.00/event |
1 minute |
Cashier City Treasury Department |
CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
6. Present Original Receipt and Letter of Request with received stamp from the Office of the Mayor |
6.1 Receive the letter of request with received stamp from the Office of the Mayor |
None |
1 minute |
Manny Ampaya Person-in-Charge City Gymnasium |
7. Get permit from the Person-in-Charge |
7.1 Issue permit for the facility requested |
This service is FREE of charge |
1 minute |
Manny Ampaya Person-in-Charge City Gymnasium |
TOTAL |
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6 minutes |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8533-9107 (02) 8532-5001 connecting to all Departments |
How feedbacks are processed |
Send to the Receiving Officer and forwarded to MR. NOLAN ANGELES |
How to file a complaint |
Write a letter of complaint letter address to: MR. NOLAN ANGELES Head, Cutural Affairs and Tourism Department |
How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |