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ABOUT THE OFFICE

The Mandaluyong Housing and Development was created to formulate, develop and implement a comprehensive and integrated housing and land development program that shall embrace among other housing development and resettlement, sources and schemes of financing, and promoting government and private sector partnership.

1.  ISSUANCE OF CERTIFICATION AND WAIVER FOR MERALCO

 

Office or Division:

Mandaluyong Housing Development Board

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Informal Settlers in Public Land

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Barangay Clearance

Barangay

2. Community Tax Certificate

Treasury Department

3. Certification From Homeowners

Association

Homeowners Association

4. Waiver

Notary Public

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present documents to

the Receiving

1.1 Verify and assess applicants status and requirements. Printing of Order of Payment.

This service is

FREE of charge

5 minutes

Rowena D. Ventayen; Sherilyn F. Santos

2. Get Order of payment and Pay at the Cashier

2.1 Provide Order of Payment; Cashier to receive

This service is

FREE of charge

1 minute

Emilia G.

Gonzaga

 

2.2 Encoding

and Printing of Certification of Waiver

This service is

FREE of charge

4 minute

Emilia G.

Gonzaga

 

2.3 Signing of Approved Certificate

This service is

FREE of charge

1 minute

OIC – Franklin M.

Cabotaje

3. Claim Certificate and Waiver

3.1 Release

Certificate & Waiver

This service is

FREE of charge

3 minute

Rowena D. Ventayen; Sherilyn F. Santos

TOTAL

 

14 minutes

 

2.  ISSUANCE OF ORDER OF PAYMENT FOR MONTHLY AMORTIZATION FOR REGULAR AND WALK-IN

 

Office or Division:

Mandaluyong Housing Development Board

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Housing Projects Awardees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Latest or Previous Official Receipt

Awardee

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present latest or previous Official Receipt (OR) to the Receiving

1.1 Check/Verify payment record of awardee; Print Order of Payment (OP)

This service is

FREE of charge

5 minutes

Joan Dalman; Catherine De Leon

2. Get Order of Payment (OP) and Pay at the Cashier

2.1 Provide Official Receipt for the Awardee

Fees will base

on Monthly Amortization of the housing project

5 minutes

Treasury Department Cashier

3. Photocopying of OR

and Order of Payment

3.1 Encoding

and Printing of Certification of Waiver

This service is

FREE of charge

2 minute

Payee

4. Submission of photocopied of OR and OP

4.1 Receive copy of OR and OP for recording purposes

This service is

FREE of charge

3 minute

Joan Dalman; Catherine De Leon

TOTAL

 

15 minutes

 

3.  ISSUANCE OF ORDER OF PAYMENT FOR MONTHLY AMORTIZATION FOR PASS- BOOK HOLDER

 

Office or Division:

Mandaluyong Housing Development Board

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Housing Projects Awardees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Latest or Previous Official Receipt

Awardee

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present latest or previous Official Receipt (OR) to the Receiving

1.1 Check/Verify payment record of awardee; Print Order of Payment (OP)

This service is

FREE of charge

5 minutes

Joan Dalman; Catherine De Leon

2. Get Order of Payment

(OP) and proceed to Landbank of the Philippines for payment

2.1 Provide Official Receipt for the Awardee

Fees will base

on Monthly Amortization of the housing project

15 minutes

Landbank Cashier

3. Proceed to Treasury Department for updating of Passbook & Issuance of Official Receipt.

3.1 Treasury Cashier will update passbook and will issu official receipt

This service is

FREE of charge

5 minutes

Treasury Cashier

4. Photocopying of OR

and Order of Payment

4.1 Encoding

and Printing of Certification of Waiver

This service is

FREE of charge

2 minute

Payee

5. Submission of photocopied of OR and OP

5.1 Receive copy of OR and OP for recording purposes

This service is

FREE of charge

3 minute

Joan Dalman; Catherine De Leon

TOTAL

 

30 minutes

 

4.  PROCESSING OF INDIVIDUAL TRANSFER CERTIFICATE OF TITLE (TCT)

 

Office or Division:

Mandaluyong Housing Development Board

Classification:

Highly Technical

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Housing Projects Awardees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Certificate of Award

Awardee

2. Certification from the Homeowner’s

Association

Homeowner’s Association

3. Reconciled O.R.

Awardee

4. Community Tax Certificate (Cedula)

License Taxes and Fees Division, Office of the City Treasurer

5. Government Issued ID

Awardee

6. Marriage Contact

City Civil Registry Department

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Present pertinent documents to the Receiving

1.1 Assess

applicants status and requirements.

This service is

FREE of charge

10 minutes

Project Coordinator

 

1.2 Verify payments

and issuance of Order of Payment for Certified True Copy of Official Receipts.

This service is

FREE of charge

30 minutes

Emilia G. Gonzaga; Sherilyn F. Santos

2. Get Order of Payment (OP) and proceed to Treasury Department for payment.

2.1 Provide Official Receipt for the Awardee

Fees will base

on Monthly Amortization of the housing project

5 minutes

Treasury Cashier

3. Submission of photocopied of OR. The client will be advise on the date and time to sign the Deed of Abasolute Conveyance

3.1 Receive

photocopied OR and Prepare Certificate of Full Payments

This service is

FREE of charge

10 minutes

Emilia G.

Gonzaga

 

3.2 Signing of approved request to the office of the City Treasurer.

This service is

FREE of charge

5 minutes

OIC – Franklin M.

Cabotaje

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

 

3.3 Endorsement of request to the Office of the City Treasurer

 

5 minutes

Project Coordinator

 

3.4 Releasing of Certificate of Full payments

 

Next day

Emilia G.

Gonzaga

 

3.5 Request for Certified True Copy of Title in the name of the City

Government of Mandaluyong

 

3 days

Registry of Deeds of Mandaluyong

 

3.6 Preparation of Deed of Absolute Conveyance

 

10 minutes

Emilia G.

Gonzaga

4. Signing of Deed of Absolute Conveyance

4.1 The MHDB Staff will collect the signed Deed of Absolute Conveyance

 

10 minutes

Awardee

 

4.2 Checking of the prepared Deed of Absolute Conveyance

 

5 minutes

Jose T. Peralta

 

4.3 Department Head approval of Deed of Absolute Conveyance

 

5 minutes

OIC – Franklin M.

Cabotaje

 

4.4 Signing of Deed of Absolute Conveyance by the City Mayor

 

Depend on the schedule (People’s Day)

Mayor Menchie Abalos

5. Notarization of the Deed of Absolute Conveyance

5.1 Notarized Deed of Absolute Conveyance will be collected by the MHDB

 

15 minutes

Awardee

6. Payment of Transfer

Tax

6.1 Provide Official Receipt for the Awardee

Fees will depend

5 minutes

Treasury Cashier

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

7. Issuance of Certified True Copy of Tax Declaration and Realty Tax Clearance (exemption from Real Property Taxes)

 

 

20 – 30

minutes

City Assessor’s Office

8. Issuance of Tax

Clearance

 

 

10 – 15

minutes

Land tax

9. Proceed to BIR

 

 

 

BIR – District of Mandaluyong

10. Releasing of Certification Authorizing Registration

 

 

 

BIR – District of Mandaluyong

11. Proceed to Registry of Deeds and get original copy of your documents

 

 

 

Registry of Deeds of Mandaluyong

TOTAL

None

145-160

minutes

 

 

 

 

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback

Suggestion Box

Tel. No. (02) 8535-4380

(02) 8532-5001 connecting to all Departments

Email: housing@mandaluyong.gov.ph

How feedbacks are processed

Send to the Receiving Officer and forwarded to MR. FRANK CABOTAJE

How to file a complaint

Write a letter of complaint letter address to: MR. FRANK CABOTAJE

Head, Mandaluyong Housing and Development

Board

How complaints are processed

Complaint letters are forwarded to the head of

office for immediate action.