OFFICE OF THE CITY TREASURER

Office or Division:

Office of the City Treasurer

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

City Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Get Information Sheet at the lobby of the Executive Building. Fill out legibly.

Applicant

2. Immediately proceed to the pool of collectors located at the right alley beside the stairs and present your application form.

Note: Tax to be

collected, depending on your income.

60 seconds

Domingo Manalad; Merly Morales;

Anselma Bayanin; Virginia Yambao; Teresita Santos; Mildred Eneran

3. Applicant will be issued a Community Tax Certificate by the collector.

5 minutes or less

Emily Araneta; Catherine Mahilum

TOTAL

None

6 minutes

Office or Division:

Office of the City Treasurer

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C); Government to Business (G2B)

Who may avail:

Corporate Residents

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Prepare your pertinent documents before proceeding with the transaction

Applicant

2. Proceed to Collector’s Window 1-9 located at the lobby’s right wing of the Executive Building

Note: Fees/Taxes will depend on your desired transaction.

5 minutes

Oliver Llaneta; Alexander Abad; Virgilio Recuenco Jr.; Virginia Sanchez; Josefina Rhona Autor; Raymond Garcia

3. Issuance of Official Receipt

1 minute

Krizia Aboy; Adora Eval; Salve Aguilar

TOTAL

6 minutes

Office or Division:

Office of the City Treasurer

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Individual transacting said services

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Prepare your pertinent documents before proceeding with the transaction

Applicant

2. Proceed to Collector’s Window 1-9 located at the lobby’s right wing of the Executive Building.

Note: Fees/Taxes will depend on your desired transaction.

5 minutes

Krizia Aboy; Oliver Llaneta; Salve Aguilar; Alexander Abad; Virgilio Recuenco Jr.; Virginia Sanchez; Josefina Rhona Autor; Raymond Garcia; Adora Eval

3. Issuance of Official Receipt

1 minute

TOTAL

None

6 minutes

Office or Division:

Office of the City Treasurer

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Real Property Owner

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Secure Order of Payment from the Assessor’s Office with your pertinent documents before proceeding with the transaction

5 minutes

Applicant/Tax Payer

2. Proceed to Collector’s Window 14-21 located at the lobby’s right wing of the Executive Building.

Note: Tax to be

collected, depending on the assessment.

5 minutes

Emily Jaldon; Josefina Medina; Maura Antonio; Marites Tesoro; Luisa Mansujeto; Liberty Dela Cruz; Celia Lorenzo; Marinelle Santos

3. Issuance of Official Receipt.

1 minute

TOTAL

None

11 minutes

Office or Division:

Office of the City Treasurer

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Violators

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. For quick access to the service, the City Treasurer’s Office has assigned collectors directly to the

Traffic and Parking Management Office.

less than 5 minutes

Francisco Sacdalan; Dondon Avila

TOTAL

None

5 minutes

Office or Division:

Office of the City Treasurer

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

Housing Awardees

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. For quick access to the service, the City Treasurer’s Office has assigned collectors directly to the Office of the Mandaluyong Housing Development Board.

less than 5 minutes

Anselma Bayanin; Ernestina Del Pilar

TOTAL

None

5 minutes