Request For Medical Assistance

Office or Division:

Office of the Mayor

Classification:

Simple

Type of Transaction:

Government to Citizen (G2C)

Who may avail:

All

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1. Letter of Intent

Requesting Party

2. Community Tax Certificate, upon claim

License Taxes and Fees Division, Office of the City Treasurer

3. Social Case Study

City Social Welfare and Development Department

4. Certificate of Indigency

Respective Barangay; City Social Welfare and Development Department

5. Medical Record/Abstract

Attending Hospital

6. Medicine Prescription

Attending Doctor

7. Any valid I.D.

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Prepare all

1.1 The letter and all the requirements

will be received/ checked by the staff of the Office of the Mayor.

This service is

3 minutes

Ms. Arianne

requirements and

FREE of charge

Ramos;

present it to the

Ms. Nida Mina;

Receiving Officer

Mr. Marvin Aboy;

Mr. Leandro

Batacan

1.2 The Office Staff will inform the client of the status of request which may include date and time of claim

This service is FREE of charge

2 minutes

Mr. Edgardo Ramoso; Mr. Ronaldo Camacho;

Mr. Teles Oliveros

Approving Officer: Mr. Victor Victoria

1.3 Request is subject for screening, assessment and approval of the Office of the City Mayor through

the office of the Executive Secretary.

This service is FREE of charge

10 minutes

Mr. Edgardo Ramoso; Mr. Ronaldo Camacho;

Mr. Teles Oliveros

Approving Officer: Mr. Victor Victoria

2. Receiving of Assistance and Claim

2.1 A copy of the client’s

Community Tax Certificate and a copy of his/ her valid ID will be collected by the staff

This service is FREE of charge

20-30 minutes depending on the number of claimants

Ms. Shiela Dominguez; Ms. Rizalina de Leon

TOTAL

None

35-45 minutes