ABOUT THE OFFICE
The Task Force Anti-Vice is authorized to execute and enforce all existing laws
and ordinances affecting the city, pursuant to EXECUTIVE ORDER NO. 96-02-01 of Mayor BENJAMIN C. ABALOS, JR.
1. PROCESSING INDIVIDUAL MAYOR’S PERMIT FOR OCCUPATION
Service Information:
Obtaining STAMP for Approval for Individual Mayor’s permit are issued to qualified individuals who meet the requirements set by the Business Permit and License Department and Health Depart- ment who wish to work in the city of Mandaluyong.
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Office or Division: |
Task Force Anti-Vice |
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Classification: |
Simple |
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Type of Transaction: |
Government to Citizen (G2C) |
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Who may avail: |
All employees/workers in any entertainment establishments such as night clubs, pubs, restaurant with beer, bars, to include SPA, massage parlors and Health Wellness establishments. |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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1. 1 pc. 2X2 photos |
Applicant |
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2. Copy of Health Certificate |
City Health Department |
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3. Copy of Community Tax Certificate |
Taxes and Fees Division (Treasury Department) |
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4. Copy of Police Clearance |
Mandaluyong City Police Clearance |
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5. Certification from Department Of Health (DOH) for Therapists (Original and Photocopy) |
Department Of Health (DOH) |
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6. Certification from TESDA (NC2) for Therapists (Original and Photocopy) |
Technical Education and Skills Development Authority (TESDA) |
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7. Duly Accomplished Mayor’s Permit application form (Original and Photocopy ) |
Business Permit and License Office (BPLD) |
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8. Blue Card (Original and Photocopy) |
City Health Department |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Submit duly accomplished Individual Mayor’s permit application form together with required documents |
1.1 Duly assigned Desk Officer and Officer of the Day ensures that all requirements are complied and submits the same to the Chief or his duly represen- tatives for approval. |
None |
5 minutes |
Ms. Imelda P. Bijasa (Desk Officer)
Mr. Warlito N. Bejec Team Leader 2nd Shift |
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1.2 The Chief or his duly represen- tatives ap- proves and stamps the application for Individual Mayors Permit. |
None |
5 minutes |
Ms. Imelda P. Bijasa (Desk Officer)
Mr. Warlito N. Bejec Team Leader 2nd Shift |
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1.3 Record the name of the applicant in the appropriate logbook and electronic database together with the establish- ment he is working with. |
None |
5 minutes |
Ms. Imelda P. Bijasa (Desk Officer)
Mr. Warlito N. Bejec Team Leader 2nd Shift |
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2. Receive the duly stamped copy and sign in the logbook and proceed to Business Permit and License Department (BPLD) to submit the application for Individual permit to complete the process. |
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3 minutes |
Ms. Imelda P. Bijasa (Desk Officer)
Mr. Warlito N. Bejec Team Leader 2nd Shift |
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TOTAL |
None |
18 minutes |
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2. FOR TRAFFIC VIOLATIONS:
TO ALL INDIVIDUALS WHO WERE APPREHENDED FOR TRAFFIC VIOLATIONS AND WERE ISSUED TRAFFIC OVRs PLEASE PROCEED TO TRAFFIC AND PARKING MANAGEMENT OF- FICE (TPMO) LOCATED AT GROUND FLOOR,BOC BUILDING.
3. FOR ORDINANCE VIOLATIONS :
TO ALL INDIVIDUALS WHO WERE APPREHENDED FOR VIOLATION OF CITY ORDINANC- ES AND WERE ISSUED CORRESPONDING OVRs KINDLY PROCEED TO CITY ORDINANCE ENFORCEMENT DIVISION (COED) OFFICE LOCATED AT GROUND FLOOR,BOC BUILDING.
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FEEDBACK AND COMPLAINTS MECHANISM |
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A. FEEDBACK |
CONTACT INFORMATION |
AGENCY ACTION |
PERSON RESPONSIBLE |
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How to send feedback? |
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Accomplish the clients feedback form at the front desk |
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Arlene L. Caringal Administrative Officer |
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Drop the accomplished feedback Form into the designated drop box at the front desk |
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Compiles feedback for submission to the Head of Office |
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How feedbacks are processed? |
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Submit the compiled feedback form to the Head of Office for appropriate action |
Arlene L. Caringal Administrative Officer |
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How to file a complaint |
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Report the complaint in writing/verbal with the following information
Full name, address and contact details of the complainant Details of complaints Evidence, if any |
Contact the following Chief of Staff, Mandaluyong City Chief, Task Force, Anti Vice Presidential Complaints Center-8888 |
Receive and record complaints. |
Arlene L. Caringal Administrative Officer |
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How complaints are processed |
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Evaluate the complaint |
Arlene L. Caringal Administrative Officer |
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Summon the responsible person if necessary for explanation |
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Submit the report to the Chief of Staff for proper disposition |
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Send the feedback of the Head of Office to the complainant |
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FEEDBACK AND COMPLAINTS MECHANISM |
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How to send feedback |
Suggestion Box Tel. No. (02) 8531-6886 (02) 8532-5001 connecting to all Departments Email: anti.vice@mandaluyong.gov.ph |
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How feedbacks are processed |
Send to the Receiving Officer and forwarded to MR. RIZALDY M. SALVADOR |
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How to file a complaint |
Write a letter of complaint letter address to: MR. RIZALDY M. SALVADOR Head, Task Force Anti-Vice |
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How complaints are processed |
Complaint letters are forwarded to the head of office for immediate action. |
